Dunkin'
$ • Coffee Shops, DonutsAbout Dunkin' Donuts
Customers' Favorites
Wake-Up Wrap - Sausage Egg and Cheese
Dunkin' Donuts Reviews
125 ratings
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I just wanted to share since I felt necessary….my girls and I just went to the Clinton, IA Dunkin Donuts (there’s only one in our town). The African American gentleman that was working was busting his a** doing as best of a job as he could and we wanted to give him a shout out! He was the ONLY one working and the drive thru was crazy busy plus there were people inside ordering and eating also. I asked if he had help coming and he didn’t. This made me sad for him! He kept...read full review
Just got 2 ice coffees but they were deliciously on point.
Out favorite place to stop in the morning.
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 6AM - 8PM |
Dunkin' is a place where customers appreciate friendly service and generally good food. The staff working at the drive-thru, especially some individuals like Cormani, often greet customers with a smile and provide friendly, attentive service, which brightens the day. However, there are some concerns about early morning staff, who are sometimes perceived as unenthusiastic or distracted, with complaints about their attitude and lack of friendliness. Customers have noted that the early crew can seem tired or indifferent, and suggestions have been made to improve their energy and professionalism.
Food quality receives mixed reviews. Drinks like latte and cappuccino are consistently good, while food items such as breakfast wraps sometimes arrive at a temperature that is not warm enough, with eggs occasionally being cool rather than hot. There is also mention of flies around the store, especially near the donuts, suggesting a need for better cleanliness or pest control.
The app used for ordering can cause frustration due to technical issues, such as incompatibility or difficulties entering international phone numbers. Overall, Dunkin' is appreciated for its friendly staff and decent beverages, but improvements are needed in food temperature consistency, customer service during early hours, and store cleanliness to enhance the customer experience.