Pizza Hut in New Bern

“The girls at the drive through were polite. The only issue I had was the amount of time my order took and the lack of explanation but the store manager gave me a call and explained the delay. Very pleased with their professionalism and quality of service. The cause in my delay was due to the cook. I used to prefer the Glenburnie location until we moved closer to MLK. The past 3 times we've been to the MLK location we've had great service and this was the only time my order took long.“

“If you order from app for pickup, it gives you a food ready time and starts a count down, it’s not sync with the restaurant. In best case scenario add 10 mins to apps ready time, cause if you pull to drive up window and another customer pulls behind you, you will be asked to pull back around to window. All, with not giving you a timeline other than your order is still in the oven. Domino’s app is synced with store, at least when there app says your order is ready. It is ready. With today’s technology, Pizza Hut could do better.. Its not like their pizza is off hook, all these chains with the conveyor ovens are, all about the same in taste and quality.

Parking: Strip mall, plenty of parking in lot but not at front door, also has a drive thru“

“We usually order takeout from Pizza Hut, but tonight we decided to dine in for a change, and it was a great decision! At first, we were a little hesitant, but Chrissy, our waitress, made the whole experience amazing. She was friendly, attentive, and made sure we had everything we needed without being overbearing. The pizza was, as always, delicious – hot, fresh, and packed with flavor. The dine-in experience exceeded our expectations, thanks to the warm atmosphere and Chrissy’s great service. We'll definitely consider dining in more often now!“