“Came by here after shopping at Food Lion. It's been a while I had KFC. Went through drive-thru, ordered their 3pcs. Chicken box meal with 2 sides. Ordered mashed potatoes and gravy and Mac and cheese. My friend ordered their BBQ chicken tenders, a side of LARGE fries and 4 extra biscuits. When we got to the window, I asked to make sure they gave me extra crispy chicken, and they did. We double checked our order, and I see they gave us 2 mashed potatoes and a regular (small) fries. Friend didn't want to go back...I told her I paid for what I want not what they gave us. So I went in and told them their mistake, staff was nice, apologized and gave me a Mac and cheese, and large fries. She told me to keep the extra mashed potatoes and small fries. I'm impressed, the staff was not rude nor argued with me about their mistake. Now that's Customer Service! I gave them 4 stars because their chicken were too small guess everyone's cutting back on portions but charging us a whopper of a price!!“
“Kaylee Locklear was our server and she was AMAZING! She’s quick, knows her menu, offers suggestions, and so very pleasant and friendly! Service is EVERYTHING next to delicious food! We love Wing Co… Cheryl n Lee Carter, Painted Pony Vineyards!“
“I just got a sub there to try and talk to the roaming manager, though she did that round about way of shooting a man down instead of just saying I'm not interested ? but it all good the pizza there is ok though it does taste like the quality has slipped some.“
“I gave KFC5 stars because they accommodated people in the best way. I attended a robotics meet.. there was a lot of hungry people, the drive-through line was wrapped around the building, they were so friendly, attentive, and had not one attitude! PLUS they served grilled chicken my favorite; we don't have grilled chicken anymore in Raleigh. I was so over the moon. Thank you you guys; you did a great job this past Saturday kudos to you!“
“The pizza is always what I expect! I usually order it online and it gives me the time for pickup. For the past two time, I've arrived at Pizza Hut and the screen would say "1 minute left" and guess what?? They were cutting it and literally a minute later they gave it to me. They are great with time management.“