McDonald's

$ • Fast Food, Burgers, Coffee Shops

Hours:
884 W Market St, Smithfield
(919) 934-9306

About McDonald's

McDonald's offers the same food as other locations but stands out with friendly service and quick, accurate orders. Despite past negative reviews, recent improvements have made this location shine, especially during Spirit Night. Known for cleanliness and well-made food, this McDonald's can get busy, especially at breakfast. The hardworking staff, including a patient manager, strive to provide excellent service despite encountering rude customers. Customers have noted that the fries are cooked a little longer, making them firm and crispy, which many enjoy. The quarter pounder with cheese is mentioned as being greasy, while the Coca-Cola Frozen is praised for being refreshing on hot days. Recently, curbside delivery has slowed down, but food quality remains high, with warm meals and gooey cheese. The manager, Wayne, is known for being kind, polite, and professional, often taking orders out to cars even in the rain, which helps maintain a positive experience. The staff’s efforts contribute to the restaurant’s success and keep customers coming back. Overall, it’s a reliable spot for a classic McDonald's experience, especially during busy times when the staff's dedication makes a difference.

Customers' Favorites

McDonald's Reviews

2.4
224 ratings
Restaurantji Rating
5
17%
4
9%
3
14%
2
10%
1
50%
Food
2.7
Atmosphere
2.6
Service
2.5

Share your opinion about McDonald's

Restaurantji Rating

Now we all understand that short of staffing is everywhere but this McDonald’s had been short of staffing for a very long time. I was at drive thru window waiting forever for someone to take my order and they kept taking the other windows but not the car right window. I did eventually went in and I was mad but I told them if they were not going to take orders from other window closed it down. Now I know last month I was here the lady told me they were short staffed. But...read full review

I know appearance and s important like painting lines on parking lot! But service should be first!!!❤️🙏😎😎😎

This McDonald’s is slow, and service not great. Witnessed two employees in a cursing and yelling match while I waited at drive thru . Not all employees are bad. The girl working the window, with long braids was very nice. I could tell how embarrassed she was by her coworkers.i agree with another reviewer that said another fast food should be here. Needs to take a cue from Chick fil a

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Hours

Monday 5AM - 12AM
Tuesday 5AM - 12AM
Wednesday 5AM - 12AM
Thursday 5AM - 12AM
Friday 5AM - 12AM
Saturday 5AM - 12AM
Sunday 6AM - 12AM
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