Starbucks Coffee Company

$ • Coffee Shops

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About Starbucks

Starbucks Coffee Company offers a variety of coffee and beverages, including popular options like mocha frappes with espresso. Customers often enjoy the pleasant coffee smell upon entering, though experiences can vary. Many reviews mention that the staff are generally nice and skilled, with employees often making drinks quickly and efficiently. However, some customers find that their iced coffees contain too much ice, with the ice sometimes filling two-thirds of the glass, which can detract from the experience since they pay for coffee, not ice. One reviewer shared a positive experience with a barista carefully measuring light ice, though they felt bad about needing a remake, and noted that the store was the only Starbucks that put so much ice in their drinks.

Facilities like bathrooms are sometimes locked with a combination code, which can be surprising and off-putting. The cleanliness of the bathroom is also not always up to expectations, with overflowing trash and unclean floors reported. Parking is ample, and the store is equipped for kids, with wheelchair accessibility and vegetarian options such as lactose-free milk available.

The store’s availability can be inconsistent, with frequent closures of the lobby and issues with mobile ordering and the app, which frustrate regular customers. The drive-thru tends to be busy, and the unpredictability of lobby hours can make it difficult for some to get their coffee on time. Despite these issues, the staff is often praised for their efficiency and friendliness, especially during busy times. Overall, while the location has its challenges, many customers appreciate the quick service and the quality of the staff, though some find the prices high and food options limited.