Krispy Kreme
$ • Donuts, Coffee Shops
Hours:
2822 College Rd, Wilmington
(910) 799-1560
About Krispy Kreme
Customers' Favorites
Krispy Kreme Reviews
Great service! We went in for green doughnuts this morning and were treated so well!
I really didn't want to leave the review, but today was the last straw. They rarely have their Hot light on, they manage to turn the online ordering system off and the doughnuts are usually stale. Extremely rude staff. N. Myrtle Beach and Myrtle Beach locations are almost worth the drive and are always amazing. We used to have that here. I don't know what has happened. The service has been terrible for years and the corporate entities are not addressing this nor providing the...read full review
Shut this place down already ❗️❗️❗️customer service stinks they have no regard for the handicapped at all inconsistent with the “hot doughnuts” staff has no enthusiasm at all to help customers. I have tried to reach out to the owner several times to no end no contact information no name or anything to go off of. Seems as if the owner just wants to make money off of our town and has no need to serve Wilmington at all. I have been talked to crazy by staff when...read full review
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 11PM |
| Saturday | 6AM - 11PM |
| Sunday | 6AM - 10PM |
Krispy Kreme is a popular bakery that offers a variety of donuts and a mix of service experiences. Customers often enjoy the hot doughnuts when the hot light is on, describing it as wonderful and almost like picking their own lobster, following the donut from start to finish. Parking is generally good, especially when the hot light is on, which adds to the experience. Some visitors have noted that hot doughnuts don't happen as often as they used to, and staff sometimes seem robotic, just going through the motions without much personality.
One customer had a positive experience at the drive-thru, where after receiving the wrong donut, they returned and were given the correct one along with an extra, leaving satisfied. Another described the seasonal Oatmeal Cream Pie Doughnut, which tasted just like the cookie with the creme inside, and enjoyed eating a couple inside the store before leaving. Staff was helpful when a customer mentioned the coffee was old, suggesting a different drink, and providing great customer service as the store got busier. Despite some inconsistencies, many customers find the experience enjoyable and appreciate the friendly service and delicious donuts.