Ordered a bacon, egg and cheese on croissant. The egg was cold. Tasted as it was still partially frozen.The employee preparing food had long dreads that were swinging up against the food she was preparing.
Atmosphere: 1
Food: 1
Service: 1
Sandra Puskas
The coffee was good!
Atmosphere: 5
Food: 5
Service: 5
T Jack
Let's just say I'll keep driving to Raleigh to get those 'Bomb' light, flaky, melt in your mouth donuts - from Baker's Dozen in Raleigh!! Ohmygoodness! The flavor, the flakes falling ALL over your cloths, but you don't care...it was worth the trip. And there are 3 locations now! Attaching pic of Baker's Dozen. I like sharing the Good News! ??Dunkin'...not worth the time and money! Waited about 12 minutes to be served -One Dried donut sent thru a warmer - to get this...add sweet syrup on it. Noooo! Couldn't even chew it. Nice empoees though. If you're a Donut lover like me - just crank up the car...seriously. ?
Tad Harrell
Thanks to the Dunkin crew this morning (4/5/24) for their terrific customer service!I wasn’t just treated like a customer today — I was treated like I was their most important customer. Thanks guys, for brightening my day just by chatting me up and also getting my order so quickly.Experiences like this keep folks like me coming back.
Atmosphere: 4
Food: 5
Service: 5
Michael Lockamy
Always busy. Mainly coffee drinker. Some attendants are young with poor customer service skills. Enter at your own risks.
Atmosphere: 2
Food: 5
Service: 2
Danielle Styons
I order the same coffee every day of the week and have forever now. The past 3 months this just doesn’t seem like the same Dunkin we used to love. I find myself, more often than not, going to rocky mount saint rose Dunkin because they get it right every time. Staff is unprofessional. The music they play now isn’t for everyone and is loud… I don’t mind it but when I went in yesterday there was a lot of older people in there while Cardi B was playing LOUD smh. idk what happened to this place but it’s not the same.
destiny
I get the same thing everytime. Somehow they still manage to make it different every single time. The workers are so unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Jason Lampa
Friendly staff, efficient and are generous with munchkins. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut Variety
Diane
Hadn't been to this location in a while until recently; just due to work and school location changes. I've been 3 times in the past couple of weeks and these guys are awesome! Everyone is super nice and my order is always right and on time. Today, it was raining and the drive thru was backed to the road. They were in and out the back door IN THE RAIN running orders out to the cars to keep the line moving.
Atmosphere: 5
Food: 5
Service: 5
Jnikk
Haven't had Dunkin Donuts food in awhile,so I drive all the way across town to satisfy my taste , coffee was nice n hot but my cream cheese bagel with bacon WAS A BRICK..literally the hardest bagel ever..just a waste of money Is there a restaurant in this town left that cares about how they prepare food for customers while everything is going up!!
Just went and entire order was wrong and burnt. Done with em. Also edit because now we’re home and paying closer attention. We’ve paid for things we didn’t even order and none of these items are here. Please be careful and pay attention to your receipts because clearly the young lady taking orders has different motives.
Atmosphere: 1
Food: 1
Service: 1
Roadkill Savage
Terrible place what kind of donut place doesn’t have donuts like
Atmosphere: 1
Food: 1
Service: 1
Jason Martin
Good stop for your quick coffee fix.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Hash Browns, English Muffin, Croissant, Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Doughnut, Egg and Cheese, Donuts, Grilled Cheese
R. F.
I have been going to this Dunkin for about 10 years! I used to go daily! Literally, every day! I've spent thousands of dollars there! It "used" to be a place where the community went to meet, greet, talk, and enjoy each other's company! Warm...! Happy...! Festive...! Nice color scheme... Comfortable furnishings and furniture...! A television to watch to keep up on the news and events! There was ice service! A friendly, knowledgeable, capable staff! Sadly and unfortunately, it is no longer such a place! Far, far, far, far from it, in fact! The new "renovations" are a disaster! It is no longer warm! It is no longer welcoming! It is no longer comfortable! It is no longer beautiful!Now, the music is LOUD, PROVOCATIVE, RUDE, DISRESPECTFUL, and RAUNCHY! The atmosphere is dull! The place is freezing cold because they keep the thermostat at low as possible! The furniture is hard, and it's almost as industrially generic and as uncomfortable as uncomfortability gets! The lively seniors have "all" stopped" patronizing! They all go to Starbucks either in Target or at their main store! I can't blame them! No senior could sit there for a long time! They claim that they replaced the seats because they were old (which may be true)! However, suspect that they keep it uncomfortable because they want a high turn-around! Well, they have succeeded! Nearly all the usual locals have stopped coming, all together! In fact, even I rarely go there anymore! No wonder their employee turnaround is so high! Hundreds have come, and hundreds have gone! Much like the free refills they used to offer for their loyal patrons! They have all but run off the community! The very community on which they depend for their very "survival"! Worse, they really don't seem to care! Starbucks, here we all come!
Atmosphere: 1
Food: 3
Service: 3
Micahlynn Campbell
I always use drive-thru at this location and no matter what time of day it is, the staff I'd always warm, welcoming, and friendly. Dunkin has become my go-to coffee shop if I'm unable to make it to another local coffee shop.
Ordered a bacon, egg and cheese on croissant. The egg was cold. Tasted as it was still partially frozen.The employee preparing food had long dreads that were swinging up against the food she was preparing.
Atmosphere: 1
Food: 1
Service: 1
The coffee was good!
Atmosphere: 5
Food: 5
Service: 5
Let's just say I'll keep driving to Raleigh to get those 'Bomb' light, flaky, melt in your mouth donuts - from Baker's Dozen in Raleigh!! Ohmygoodness! The flavor, the flakes falling ALL over your cloths, but you don't care...it was worth the trip. And there are 3 locations now! Attaching pic of Baker's Dozen. I like sharing the Good News! ??Dunkin'...not worth the time and money! Waited about 12 minutes to be served -One Dried donut sent thru a warmer - to get this...add sweet syrup on it. Noooo! Couldn't even chew it. Nice empoees though. If you're a Donut lover like me - just crank up the car...seriously. ?
Thanks to the Dunkin crew this morning (4/5/24) for their terrific customer service!I wasn’t just treated like a customer today — I was treated like I was their most important customer. Thanks guys, for brightening my day just by chatting me up and also getting my order so quickly.Experiences like this keep folks like me coming back.
Atmosphere: 4
Food: 5
Service: 5
Always busy. Mainly coffee drinker. Some attendants are young with poor customer service skills. Enter at your own risks.
Atmosphere: 2
Food: 5
Service: 2
I order the same coffee every day of the week and have forever now. The past 3 months this just doesn’t seem like the same Dunkin we used to love. I find myself, more often than not, going to rocky mount saint rose Dunkin because they get it right every time. Staff is unprofessional. The music they play now isn’t for everyone and is loud… I don’t mind it but when I went in yesterday there was a lot of older people in there while Cardi B was playing LOUD smh. idk what happened to this place but it’s not the same.
I get the same thing everytime. Somehow they still manage to make it different every single time. The workers are so unprofessional and rude.
Atmosphere: 1
Food: 1
Service: 1
Friendly staff, efficient and are generous with munchkins. I love this place.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut Variety
Hadn't been to this location in a while until recently; just due to work and school location changes. I've been 3 times in the past couple of weeks and these guys are awesome! Everyone is super nice and my order is always right and on time. Today, it was raining and the drive thru was backed to the road. They were in and out the back door IN THE RAIN running orders out to the cars to keep the line moving.
Atmosphere: 5
Food: 5
Service: 5
Haven't had Dunkin Donuts food in awhile,so I drive all the way across town to satisfy my taste , coffee was nice n hot but my cream cheese bagel with bacon WAS A BRICK..literally the hardest bagel ever..just a waste of money Is there a restaurant in this town left that cares about how they prepare food for customers while everything is going up!!
Food: 1
Service: 5
Restaurantji Recommends
Just went and entire order was wrong and burnt. Done with em. Also edit because now we’re home and paying closer attention. We’ve paid for things we didn’t even order and none of these items are here. Please be careful and pay attention to your receipts because clearly the young lady taking orders has different motives.
Atmosphere: 1
Food: 1
Service: 1
Terrible place what kind of donut place doesn’t have donuts like
Atmosphere: 1
Food: 1
Service: 1
Good stop for your quick coffee fix.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg and Cheese, Hash Browns, English Muffin, Croissant, Sausage Egg and Cheese, Wake-Up Wrap - Sausage Egg and Cheese, Doughnut, Egg and Cheese, Donuts, Grilled Cheese
I have been going to this Dunkin for about 10 years! I used to go daily! Literally, every day! I've spent thousands of dollars there! It "used" to be a place where the community went to meet, greet, talk, and enjoy each other's company! Warm...! Happy...! Festive...! Nice color scheme... Comfortable furnishings and furniture...! A television to watch to keep up on the news and events! There was ice service! A friendly, knowledgeable, capable staff! Sadly and unfortunately, it is no longer such a place! Far, far, far, far from it, in fact! The new "renovations" are a disaster! It is no longer warm! It is no longer welcoming! It is no longer comfortable! It is no longer beautiful!Now, the music is LOUD, PROVOCATIVE, RUDE, DISRESPECTFUL, and RAUNCHY! The atmosphere is dull! The place is freezing cold because they keep the thermostat at low as possible! The furniture is hard, and it's almost as industrially generic and as uncomfortable as uncomfortability gets! The lively seniors have "all" stopped" patronizing! They all go to Starbucks either in Target or at their main store! I can't blame them! No senior could sit there for a long time! They claim that they replaced the seats because they were old (which may be true)! However, suspect that they keep it uncomfortable because they want a high turn-around! Well, they have succeeded! Nearly all the usual locals have stopped coming, all together! In fact, even I rarely go there anymore! No wonder their employee turnaround is so high! Hundreds have come, and hundreds have gone! Much like the free refills they used to offer for their loyal patrons! They have all but run off the community! The very community on which they depend for their very "survival"! Worse, they really don't seem to care! Starbucks, here we all come!
Atmosphere: 1
Food: 3
Service: 3
I always use drive-thru at this location and no matter what time of day it is, the staff I'd always warm, welcoming, and friendly. Dunkin has become my go-to coffee shop if I'm unable to make it to another local coffee shop.
Atmosphere: 5
Food: 5
Service: 5