Crumbl - Winston-Salem

Name: Crumbl - Winston-Salem
Address: 1039 Hanes Mall Blvd, Winston-Salem, North Carolina, 27103, US
Telephone: (336) 448-4794
Price range: $$
Rating: 4.6

$$ • Bakery, Ice Cream, Dessert

Hours:
1039 Hanes Mall Blvd, Winston-Salem
(336) 448-4794

Menu Order Online

About Crumbl Cookies

Crumbl is a 5-star cookie store known for its fresh cookies and friendly staff. The cookies feature delicious frosting and a soft, gooey inside, although some customers have noted that the cookies can be a little too soft in the middle, suggesting they may not always be fully cooked. Many appreciate the personalized service, as employees often check to ensure the cookies are correct and that customers are satisfied with their appearance. The store has great parking, a delightful smell, and maintains a neat and clean environment that is kid-friendly. Customers often find the process easy, with quick service and helpful staff, especially when building custom boxes on the touchscreen. The store's atmosphere is bright and welcoming, making it a great place for families and cookie lovers alike. Recent visitors have praised the staff for being very friendly and providing a 10 out of 10 experience, mentioning that the cookies are always fresh and taste amazing. Some customers have expressed that they will choose this location every time for their cookie needs. However, there are concerns about the ordering process; one customer mentioned that paying on the app does not guarantee getting their order, suggesting a policy change to give priority based on who pays first. Overall, Crumbl offers consistently good-looking, sweet, giant cookies that are perfect for sharing or enjoying over multiple days. The variety includes favorites like Pumpkin Cake, which many find to be the best flavor they've ever had.