“Great place and good customer service. My only recommendation is to require the people making smoothies/bowls to wear a hair net or cap to assist with preventing hair accidentally falling in the food/drink.
I frequent tropical smoothie and their staff wear it.“
Customers` Favorites
“So I've been a customer of Planet Smoothie for 25 years and with 8+ million views (I'm happy to upload a recent email pic from Google) of my Google reviews, so I hope this finds a few corporate folks..
Thay said, you have a very limited amount of locations these days as there is only 1 within an hours drive of me and we are the 3rd largest growing area in the U.S., here I the capital city of Raleigh, NC..
I used to go to your Falls of Neuse location but it closed a while back and then I found the Wake Forest location.. I actually live in Durham and drove all the way to Wake Forest to remain a loyal customer.
That said, you used to have Styrofoam cups which kept my smoothie icy and frosty for hours (I used to buy the largest sizes as meal replacements for my fasting days)..
Now they come in plastic cups and by the time I drove 40 minutes home, my smoothie is just a semi-cool juice since it's not longer smoothie consistency.
I have started going to Tropical Amoothoe which is 1.5 miles from my house, STILL uses Styrofoam cups, AND my smoothie could sit on the counter, my desk, or my living room table for hours without losing that icy, frosted consistency.
I will say you have some better whole fruit and vegetable ingredients but you also don't carry avocado which is a huge item at Tropical Smoothie.. I usually get a 24oz smoothie with whole avacado, spinach, kale, kiwi, strawberry, blueberry, and pineapple. 0 added sugars or sweetners, added collagen, chia seeds, and pea protein powder, which costs about $8. 30 grams of protein and 20 grams of fiber!!!
Again, I do lime most of your ingredients better but the shelf life of the smoothie is absolutely, and I hate to say this... EXTREMELY lackluster and could I say, trash?
I love you guys and your teams but you 120% need to go back to using Styrofoam instead of that shat Plastic.. PLEASE!!!!!
I always have to throw the last 1/4 of my smoothie away because it turns into luke-warm liquid..“
Customers` Favorites
“Great customer service! Fresh produce!! Great taste!!! Conveniently located!!!!“
Customers` Favorites
“I stopped in for coffee but then saw the menu and ordered the egg white, spinach, and feta wrap. Yum! Very surprised with one of the best dirty chai lattes I’ve ever had. I’m so glad I stopped in and will be back to try the açaí bowl that looks amazing!“
Customers` Favorites
“This was my first time in Sodabox. The customer service was great and my drink was amazing. I had the “Butter Me Up”. I will definitely be back.“
Customers` Favorites
“Stopped in today for the first time because I saw this beautiful drink pop up on my timeline. I didn’t catch the lady’s name who was working but she was very nice and answered all my questions. I got the Pack Punch tea, it was DELICIOUS and gave me a nice boost of energy while I was out doing Instacart. I will definitely be returning 🫶🏾“
Customers` Favorites
“Love the megateas! And owner is so kind😊“
“Great coffee drinks and really good plain coffee, too. We got breakfast sandwiches and they were very good for a drive through spot. Service was friendly! We actually went several days in a row. I had an iced latte, cappuccino, and an iced turtle latte on different trips and all were very good!“
Customers` Favorites
“Butter pecan ice cream 🍦🍦🍦“
Customers` Favorites
“Food that heals you and an energy that keeps you coming back. 10/10“
Customers` Favorites
“Wonderful customer service. We had a problem with our pickup order and didn’t realize it till we got home. We left feedback and the manager called us immediately and delivered us replacement items. This type of service is rare these days and so appreciated!“
Customers` Favorites
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“We loved all of our smoothies (we were a group of eight)! Great customer service, healthy, amazing selection, and tasted great. Thank you!“