Pizza Hut
$$ • Pizza, Chicken Wings
Hours:
11515 S 36th St, Bellevue
(402) 291-2999
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I ordered a pizza, thin and crispy crust. It was a 30-35 minute delivery 50 minutes later it arrived. My thin and crispy crust was thin and soggy and pizza was on the low side of warm. I called at 45 minutes into delivery and they to.d ,e driver left 10 minutes ago. Not sure how slow he drove but if that was the case, it took him 20 minutes to drive less than three miles. Pizza was so bad I ate some of the topping and that was it.
So with delivery fee it was 13.47. ...read full review
Ratings
Menu
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
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Pizza Hut receives mixed reviews, particularly due to technical and volume issues during busy times that can inconvenience customers. However, the staff, especially manager Connor, are praised for their exceptional service, going above and beyond to resolve problems, such as a burnt cheese pizza. One customer noted that their pan pizza had a crispy bottom, melty cheese, and deliciously crispy pepperonis, making it the best experience at a Pizza Hut in the last 10 years. The worker was friendly, and the customer felt no pressure to tip.
On the other hand, some feedback highlights that the service and food can be average, with limited parking available around the restaurant. Specifically, parking in the front can be tricky, as it may block the driveway. Another customer expressed disappointment with the online ordering experience, particularly when trying to add complimentary cinnamon sticks during their birthday month. This individual faced delays and inefficiencies, which marred their overall experience. They suggested that the restaurant needs to improve its processes and customer service to enhance future visits.