“I go there multiple times per week and always receive excellent service. The staff and management are very friendly, go above and beyond to accommodate me, and my order is accurate. I think that a pro-tip would be to use the app for the fastest service if you know what you want and you can also avoid paying in the drive-thru window. I'll be back - they know it.“
“For a Dunkin, this location has the best service of any I have been to. The coffee is typical Dunkin, not great, not bad either. The donuts and breakfast items are like any other Dunkin, and that is worse than gas station food. Not this stores fault at all.“
“Great place for a first time job and while others may have had their problems keep in mind these are people some are new some aren't but customers are Never understanding at the fact they are people Before anything else You go as fast as you can And the more you try to put yourself in their shoes the more an understanding can happen While waiting can be stressful it's the most busy Dunkin in Omaha Waiting comes with ordering great staff great Boss Very understanding And does her best to insure this place is a safe one for others“
“The two girls working today, made my whole day. I was unaware of that the salted caramel cold brew was still being served I was told with fall coming it would stop. And they made it for me, and made me aware it was still on the menu!! The best! Thank you!!! Will be back!“
“We came down from out of town and decided to get Dunkin since we don't have it where we live. The ladies were super nice and our Blueberry Iced coffee and Blueberry Donut Iced coffee did not disappoint. Also got donuts to take home. (Which admittedly did not last very long ?) Wonderful experience would definitely stop in again.“
“Andrew at this location is always so nice and helpful! He’s patient with staff and customers, and always has a smile and welcoming attitude! My coffee and food have always been made to perfection, and I hadn’t always experienced that in the past. Glad to see the improvements“
“I didn’t catch her name. But it was a super sweet black lady at the window. She stated she was the only one there and thanked me for my patience. She was so sweet and the drink was amazing. Give that lady a raise. She deserves it. She had such a nice aura and personality.“
“To the manager- we came in on Veterans Day and your employee Christian was very welcoming and happily treated my husband with respect. You need to give this young man a raise! He provided excellent customer service!!! We will be back because of him!!! (We went to Krispy Kreme and received better service from Christian. )“
“The day I was there I was in line with probably four cars ahead of me.... The girl taking my order was very sweet and said please be patient with us. We're very short staffed today. It took a while to get our order but all the while this girl was smiling and had the sweetest demeanor ever! When we approach the window I find out there's just two of them working. Everyone else had called in sick. This girl did not lose her cool, kept waiting on people and was the kindest soul ever. Kudos to you sweetheart. I don't know what your name was, but dunkin' donuts is lucky to have you!“
“The only Dunkin I trust to go to. They always make the perfect cup of coffee. I go every Saturday morning and get my large coffee, bacon and egg and cheese on a plain bagel and of course a vanilla frosted donut. Delicious every time. Sometimes they are crazy busy, but it's so worth the wait and they always have a smile and are courteous. Love the people that work there!“