Customers` Favorites
Customers` Favorites
“I just ate at Wingstop, in prattville, for the first time and I have never had wings, fries and ranch that good in my life.Anywhere. I give it a ten out of ten“
Customers` Favorites
“Ordered pizza online and said I could pick up 15 mins later. They were busy, and I was anticipating having to wait, but was surprised it was ready when I got there. One of our pizzas had the wrong crust and the manager called to apologize and gave us a credit for the issue. This will now be our pizza place !“
Customers` Favorites
“went to have dinner and waited over 5 minutes for anyone to acknowledge 2 of us for a seat which is fine however the place was not packed- several employees looked at us and I guess it wasn't their job because they were ignoring eye contact. finally got a booth - waited 10 minutes and no server - 2 other tables sat after us - employee seating one of the tables literally came to our table and asked for our menus to give to the other table- he did eventually get us water but the 2 other tables were greeted by a server as we sat - waited another 10 minutes and left. total time no server was 20 minutes-no server ever came to our table so we left and rolled through Freddies😒 water was good - 👍“
Customers` Favorites
“I just picked up a carryout order from this Pizza Hut, and unfortunately the wait time was about an hour, which was much longer than expected.
That said, I do want to recognize the manager and employees who took the time to come out and talk with me about what was going on. They were respectful, honest, and clearly doing their best under the circumstances. Frankie in particular was trying hard, and the night manager, Lindsay, along with the interior staff, were doing everything they could.
It really seems like the issues here are coming from higher up—lack of proper support, training, and preparation—rather than the local staff. The team appeared understaffed and not set up for success, especially with product and dough not being properly prepared for the night shift.
If the store is out of certain products or doesn’t have the correct dough to make specific pizza sizes, customers should be informed upfront. For example, if demand increased due to something like a Husker game and the store wasn’t fully prepared, a simple heads-up would go a long way. I understand that we had a husker game being played tonight, but those local high news sports events should be prepared for.
It was especially frustrating to receive notifications from the app saying the order was complete, only to arrive and find out it wasn’t. Situations like that create confusion and frustration for customers, even though the root issue seems to be preparation and communication—not the employees themselves.
Upper management should take a closer look at this location and provide better coordination, inventory planning, and support. Right now, it feels disconnected from the level of service you’d normally expect from Pizza Hut.
I appreciate the effort from the employees, but improvements from the top down are definitely needed.“
Customers` Favorites
“Dumplings were amazing, absolutely delicious!! Boneless honey garlic wings were the very best I have had anywhere. Real pieces of chicken not frozen and covered in sauce. Phenomenal. Also our server Driver was top notch, on top of everything and very knowledgeable. Definitely recommend!!!“
Customers` Favorites
“Great service, staff and food! great margaritas and delicious blackened chicken! they have huge delicious salads too!“
Customers` Favorites
“here that secvie was not good will not be eating there“
Customers` Favorites
“One of my new favorites. Sooooo gooooood!!! Everything we had was delicious.“
Customers` Favorites
“We love Oscar's! Great food and great staff. We especially love the Thai Bourbon char buff wings and their amazing lasagna, but everything else we've tried is equally good. We've never had a bad experience or a bad meal. One of our favorite places. Highly recommend!“
Customers` Favorites
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“That looks delicious ? I was in on saturday the 21st 2023 my son kept telling my mom you have to try this place so him and I did on sat. I am a big soup snob I love soup it's one of my favorite things to eat. I got the beef brisket tex mex soup and I WAS BLOWN AWAY! This was the best soup I have ever had! I wish i could order it by the gallon. I also had the bang bang chicken sandwich The very first thing I noticed is that the sandwich looked exactly like it does in the picture...absolutely beautiful the presentation was so impressive. I have never ever been anywhere where the food comes out looking the way it is advertised. This sandwich was amazing! The fries were perfectly done and everything was hot. I cannot rave enough on how delish this meal was it is now my go to place .The service was great very friendly people I can honestly say that this is the best resteraunt I have ever been to and I cannot wait to go back“