Customers` Favorites
Customers` Favorites
“Picture this: New Year’s Day. I’m surrounded by hungover individuals at my friend’s house (I was the DD all night). I must brave the cold walk to my car if I want to take a shower. As I am driving down the road, I see the sparkling oasis of THE Amherst Dunkin' Donuts. I am greeted at the microphone with arguably the best experience I have EVER had:
“SALUTATIONS! YOUR DUNKIN EXPERIENCE AWAITS!”
Now- I’ve been told to wait before. I’ve worked in customer service, so I get it. But this guy knows show business. He had that sparkle, that passion for customer service you only see once in a blue moon.
“THANK YOU FOR BEING PATIENT. IT IS TIME TO BEGIN THE ORDERING ADVENTURE!”
We are off to a fantastic start. I order a refresher and an old fashioned donut. Side note, my refresher is PERFECT. I am aware my donut choice is not for everyone, but this guy knew how to commit to the bit,
“ AH! A donut from the 1800’s for you.”
Listen, I’m already cracking up. I can barely hold it together. I drive up to the window, expecting to meet some sort of riddle master who wants to bargain for my first born. Get this guy a freaking award! In fact, make him audition for SNL.
I am greeted with the sweetest man who takes my card and gives me my food. It was not the same guy who took my order, as he was a bit more subdued in nature, but it is clear this crew works seamlessly together. I am pleased as punch to start the new year off so whimsically!
Thank you to the Dunkin’ crew that made my food this morning. You guys ROCK! Happy New Year!“
Customers` Favorites
“amazing. I went and got a non dairy smoothie this morning and it was great. the lady at the window was super sweet“
“If You want an unbelievable breakfast sandwich with real egg, real bacon and sausage, along with a polite service.Very friendly people and a good coffee hot or ice to join the sandwich.Stop here do not go to dunkin donuts. They get your order , correct with efficiency. The food tastes way better.The coffee is great ! like I said , polite experiences , everything very clean . Professional both brookline and milford location !“
Customers` Favorites
“The staff here is amazing! All very nice people! I had some fraudulent charges hit my venmo account. So my card didn't have enough to cover my order, and my car was having mechanical problems in the parking lot.. rough day to say the least..? and the staff brought my order out to me in the parking lot anyways. It's not often you see acts of kindness like that, and it was greatly appreciated ?“
Customers` Favorites
“I've been to almost all of the DD's locations in the Merrimack/Nashua area. This location is by far the best managed and the most cleanest location around. The employees there know how to do their job. They talk less and work more which means everyone gets their order quickly and correct. Literally act like they are on a mission to serve your order. I didn't realize how good this location is till i visited other locations. Far more enjoyable experience!“
Customers` Favorites
“Not a big time reviewer of local chains but the staff was very nice when I went and I hope they get a raise :)“
Customers` Favorites
“The only downfall to this Dunks is the wait... We waited inside for 20 minutes... Literally... The concern was the drive through. If I would have known that I would have used the drive through. Other than that the people that were standing there with me were awesome. The staff is great, when they get the gumption to actually talk to you...“
Customers` Favorites
“The early morning weekday duo of Karen and Bev is nothing short of a very well-ouled (and plesant!) machine! They work steadily and quietly until a customer arrives and on a or both of them greets them often by name (and knowing their order!) Simultaneously, on line orders are being sent non-stop and they're filling those too! Steadily, orderly calmly. At about 7:00, Taylor and Justin arrive, take their places in the "dance" and things continue in the same steady, orderly and very pleasant manner. They make their Dunkins a very nice place to start my morning and I'm most grateful, for their early morning hours, their hard work and for simply being pleasant and kind. There's nothing more important than that! Thank you!“
Customers` Favorites
“Just want to let management know that Yashua is a gem of an employee (and human). He has a beautiful personality and put a much-needed smile on my face! You don’t find many people like him nowadays, and definitely don’t expect to find them at the drive-thru window. “
Customers` Favorites
“Typically friendly service but there’s a decent amount of turnover in a short amount of time. My orders are always accurate at this location so I appreciate that.
Sadly, this location needs a good cleaning. The windows look like milk has been spilled on them. It’s been that way for a long time. There is a huge difference between the this locations cleanliness and the 3 other locations in Merrimack. As it’s a food establishment, it’s a turnoff as you are entering.“
Customers` Favorites
“The crew is great, even under the stress of some of the rudest customers I have ever seen while eating my breakfast there! You guys and gals of course deserve a shout out for putting up with what you deal with on a daily! Thank you morning ladies for being friendly and always polite with my hectic orders for the guys and myself!“
Customers` Favorites
“One of the best I've been to. Everyone was polite and courteous. Service was fast. Everything made right. People behind the counter actually seemed like they wanted to be there... unlike some DD I've been to...“
Customers` Favorites
“I was amazed when I walked into this dunkin and a man named Dylan was helping me with drink order. He is one of the most knowledgeable and respectful people I have ever been in contact with. He is also my ex’s brother but still puts on a show with hips while making my drink. Whenever I having a bad day I know I can just go to Dunkin where i’ll find Dylan and make all problems go away. I truly wish the best for him and his dog Rex. Amen“
Customers` Favorites
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“I love the Dunkin’ on 101 a💜 in Milford NH I love all the staff I wish I knew names but I haven’t met a person that I didn’t like😘“