Starbucks Coffee Company
$ • Coffee Shops
Hours:
281 West St, Keene
(603) 357-6061
About Starbucks
Customers' Favorites
Starbucks Reviews
I like them, HOWEVER, when I made my mobile order, I gave plenty of time before walking in the store, my drinks were not even started, the 3 ladies working didnt even greet me, they kept filling stuff, mopping....then when they were done they made my drinks (the girl that was mopping made them without washing her hands), didnt put cinnamon sprinkles on it like I ordered....when I mentioned it, she grabbed my cup to put them on, and the other woman said, we don't put that on when...read full review
I am always greeted with a smile. I love my quad iced white mocha. The Baristas in Keene, NH just know how to make it right. Love and miss them.
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
Starbucks Coffee Company in Keene offers a generally positive experience for customers. Many appreciate the calm and inviting atmosphere, especially late in the afternoon, making it a good spot for studying or relaxing. The staff are often friendly and attentive, with some customers highlighting exceptional service from baristas who go out of their way to remember orders and treat customers well. The menu features seasonal drinks, iced coffee, pastries, and new lunch sandwiches that have improved the overall offerings. The drive-thru is busy and efficient, allowing quick pick-up of orders. Customers also value their efforts toward sustainability, such as using dine-in cups to reduce waste.
However, there are some concerns about inconsistency. Some visitors find the service slow or note that the place can be hit or miss, with occasional issues like unclean tables, overflowing trash cans, and difficulty getting clear answers about products like coffee beans. Over time, some customers feel the quality and cleanliness have declined compared to previous years, which is disappointing. Despite these issues, the location remains a popular spot, and many plan to return, hoping for future improvements. Overall, Starbucks in Keene provides familiar coffee and a cozy environment but faces challenges with consistency and cleanliness.