“Being from Boston, I grew up with Dunkin' Donuts, and getting a coffee and donut for under a buck pretty much got me through college in the 70's! Since DD went nationwide, however, things changed for the worse, and on the few occasions I went I found surly employees who couldn't be bothered to make the visit remotely pleasant. So, being in NH, and too late for breakfast anywhere else, I reluctantly gave Dunkin' a chance. Imagine my surprise when the order taker was so friendly and helpful, who offered me a cup holder as I was bobbing my drinks, and helped me put the drinks in. She gave me an honest smile when she gave me my change. The order was correct, and I went happily on my way. First nice DD experience I'd had in 25 years! I will be back.“
“Being from Boston, I grew up with Dunkin' Donuts, and getting a coffee and donut for under a buck pretty much got me through college in the 70's! Since DD went nationwide, however, things changed for the worse, and on the few occasions I went I found surly employees who couldn't be bothered to make the visit remotely pleasant. So, being in NH, and too late for breakfast anywhere else, I reluctantly gave Dunkin' a chance. Imagine my surprise when the order taker was so friendly and helpful, who offered me a cup holder as I was bobbing my drinks, and helped me put the drinks in. She gave me an honest smile when she gave me my change. The order was correct, and I went happily on my way. First nice DD experience I'd had in 25 years! I will be back.“