I used to love this Dunks because it was close, the staff was friendly, and it was 24 hours. Unfortunately the quality has gone down in the last year or so. I have a simple coffee order, but these people can't handle it. It's either too cold or missing the flavor shot. I'm sick of tipping them and end up wishing I would have kept that dollar. It sucks when your local dunks is unreliable.I think the manager should look at the reviews for the last year. It's not just me.
Atmosphere: 3
Food: 2
Service: 1
Tom Hurson
Slowest Dunkin ever. Short line still took 20 minutes. No hustle and they don’t
Atmosphere: 4
Food: 4
Service: 1
Avery Sidilau
I guess closes at 9 means nobody there with the lights off and the whole place completely shut down by 8:05. Good job idiots
Carl Larssen
By far the worst dunkins i have even been to. Terrible service, slower than slow, and the only consistency is your food being wrong. Bunch of kids in there who dont care/ know what they are doing.. i finally left a review after the cashier cried because i asked what was taking so long. Stear clear folks...
Belinda S.
It is unfair to blame only the help or lack of it. The management, in store, franchise and ultimately corporate should shoulder the blame. When help is sitting in the public area, smoking out back by the fence etc. and the trash in the yard comes bringing nues to collect it ahows a lack of pride from management.
Samantha M.
My husband and young son went here today. The service was awful. They ordered a coffee and snackin bacon. They waited and waited for the bacon as none of the employees wanted to cook it. One young female staff in particular was on her cell phone texting and when asked about the bacon she stated "I'm not making that." Meanwhile the young boy was flirting with her while the other staff stood around and didn't make it either. Finally a staff who looked a little older came out and asked who was making the bacon, and was met with the same girl texting and stating "not me," another saying "I can't," so finally she just made it. The service and management at this Dunkins leaves a lot to be desired. We like to give people the benefit of the doubt but this is a repeat occurrence and the staff seem to have absolutely no customer service skills at all and no supervision. It's shameful.
Hannah Ellis
Between the rude customer service and nearly always getting orders wrong, this is by far the worst Dunkins in Milford.
Atmosphere: 1
Food: 1
Service: 1
Laura Estes
Boothbay maine , very upsetting , wait to long got wrong items, I was tourist from
Great atmosphere and food was deliciousParking: No problem plenty of parking for customersWheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
Bregieta Arvidson (Brea)
One of the slowest Dunkin's I've ever been to. Super friendly staff! Just REALLY slow with only a 1:1 customer staff ratio.
Michelle Montemorra
I was hoping they would have a place and outlets to set up a laptop and plug it in, but the location didn't. It's a good location. Typical DD quality (which is average). It will get you by, but can be quite overpriced.
Food: 3
Jessica Radloff
The staff is always very kind and considerate. I ordered a Chai tea with my mobile app and they were out of chai - it happens! They called me and asked my name and quickly had my new drink order ready to go without missing a beat! Love this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bagels
grant maclean
15-25 minute drive thru line each of the last 3 times I’ve come. Usually only 3-5 cars in front of
Best dunks to go to 1010 service
Atmosphere: 5
Food: 5
Service: 5
Quick service.Order is always correct.
I used to love this Dunks because it was close, the staff was friendly, and it was 24 hours. Unfortunately the quality has gone down in the last year or so. I have a simple coffee order, but these people can't handle it. It's either too cold or missing the flavor shot. I'm sick of tipping them and end up wishing I would have kept that dollar. It sucks when your local dunks is unreliable.I think the manager should look at the reviews for the last year. It's not just me.
Atmosphere: 3
Food: 2
Service: 1
Slowest Dunkin ever. Short line still took 20 minutes. No hustle and they don’t
Atmosphere: 4
Food: 4
Service: 1
I guess closes at 9 means nobody there with the lights off and the whole place completely shut down by 8:05. Good job idiots
By far the worst dunkins i have even been to. Terrible service, slower than slow, and the only consistency is your food being wrong. Bunch of kids in there who dont care/ know what they are doing.. i finally left a review after the cashier cried because i asked what was taking so long. Stear clear folks...
It is unfair to blame only the help or lack of it. The management, in store, franchise and ultimately corporate should shoulder the blame. When help is sitting in the public area, smoking out back by the fence etc. and the trash in the yard comes bringing nues to collect it ahows a lack of pride from management.
My husband and young son went here today. The service was awful. They ordered a coffee and snackin bacon. They waited and waited for the bacon as none of the employees wanted to cook it. One young female staff in particular was on her cell phone texting and when asked about the bacon she stated "I'm not making that." Meanwhile the young boy was flirting with her while the other staff stood around and didn't make it either. Finally a staff who looked a little older came out and asked who was making the bacon, and was met with the same girl texting and stating "not me," another saying "I can't," so finally she just made it. The service and management at this Dunkins leaves a lot to be desired. We like to give people the benefit of the doubt but this is a repeat occurrence and the staff seem to have absolutely no customer service skills at all and no supervision. It's shameful.
Between the rude customer service and nearly always getting orders wrong, this is by far the worst Dunkins in Milford.
Atmosphere: 1
Food: 1
Service: 1
Boothbay maine , very upsetting , wait to long got wrong items, I was tourist from
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Egg and Cheese, Wake
Restaurantji Recommends
Great atmosphere and food was deliciousParking: No problem plenty of parking for customersWheelchair accessibility: Yeah
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese
One of the slowest Dunkin's I've ever been to. Super friendly staff! Just REALLY slow with only a 1:1 customer staff ratio.
I was hoping they would have a place and outlets to set up a laptop and plug it in, but the location didn't. It's a good location. Typical DD quality (which is average). It will get you by, but can be quite overpriced.
Food: 3
The staff is always very kind and considerate. I ordered a Chai tea with my mobile app and they were out of chai - it happens! They called me and asked my name and quickly had my new drink order ready to go without missing a beat! Love this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte, Bagels
15-25 minute drive thru line each of the last 3 times I’ve come. Usually only 3-5 cars in front of
Atmosphere: 4
Food: 2
Service: 1