“Dunkin’ Review: A Shining Star Named Sol
There are coffee shops, and then there’s Dunkin’—an irreplaceable part of our daily lives. But within the warmth of the freshly brewed coffee and the scent of donuts still warm from the fryer, there sometimes emerges a light so bright it elevates the entire experience. That light has a name: Sol.
Let me start by saying I’ve been a loyal Dunkin’ customer for years. I know my order, I know the rhythm of the morning rush, and I know the difference between good service and something truly extraordinary. On a rainy Tuesday, I walked into my local Dunkin’ with nothing but sleep in my eyes and dread for the long day ahead. Then I was greeted by Sol—and everything changed.
From the very moment she smiled, it was like the clouds parted. Her energy wasn’t just cheerful—it was glazing, like the perfect glaze on a warm jelly donut: sweet, smooth, and exactly what you didn’t realize you needed until it’s there. Sol didn’t just take my order. She elevated it. She remembered my name by the second visit, my order by the third, and on the fifth she surprised me with a recommendation that is now my go-to—medium iced caramel swirl with oat milk, extra shot, and just the right touch of joy.
Sol’s work ethic is unmatched. Even at the height of the morning rush, she moves with grace, purpose, and a smile that makes everyone feel like a regular—even if it’s their first time. She knows the rhythm of the shop like a seasoned conductor leading a symphony. Orders fly in and out, the line inches forward, and Sol is the constant—cool, calm, always kind.
But her magic doesn’t stop at coffee. She’s helped a tired mom calm her toddler with a donut and a wink. She’s made an elderly man’s morning with a compliment and a free refill. She’s the kind of employee who doesn’t just clock in and out—she shows up, every single shift, with heart and humanity.
I’ve watched customers specifically wait longer just to have Sol take their order. That’s not luck. That’s not chance. That’s earned. That’s what it means to be the face of a brand.
Dunkin’, if you’re reading this—take note. You don’t just have a good worker on your hands. You have a legend. Sol isn’t just making coffee—she’s making mornings brighter, days lighter, and your entire company shine just a little more.
Thank you, Sol. For every warm smile, every perfect drink, and every unspoken “you got this” you hand out with every cup. Dunkin’ is lucky to have you. And so are we.
WITHOUT SOL DUNKIN WOULDNT HAVE A SOUL.“
“My go to location for whenever I’m craving some Dunkin’. My orders are always done correctly, and the employees are very sweet and kind. Great customer service and quick service as well. The new young girls who work there are doing a wonderful job. 10/10 :)“