Dunkin' Donuts in Astoria

“Everyone here is always nice and customer service friendly, but Zaid takes it to a whole new level. He greets his customers by name and with a smile and clearly knows how to balance customer interaction with work efficiency. My favorite Dunkin thanks to him.“

“I always have ICE LATTE CARAMEL WITH ALMOND MILK at dunkin donuts.
Only this store has decent quality of coffee with correct price.

Store manager Michael here trains employees properly and maintain the store and drinks quality the best.
I don't use other dunkin donuts cuz they always make it wrong or charge different price over $8 for Ice latte..

Dunkin donuts need more of well trained managers like Michael !“

“I'm not a big fan of DD, but my wife loves their ice coffee. The Steinway street store is a bit on the small side, but efficiently run, So service is quick. Also nice is their senior discount is as good if not better than other DD's.“

“This Dunkin' location (31-14 Ditmars Boulevard) as well as the one on 31st Street (22-78 31st Street) are both managed by a lovely and hardworking woman who is a master of customer service. The employees here are hardworking and always very nice. They even politely greet you, which has become a rare event, here in Astoria. This is a business I'm happy to frequent!“

“I don’t know what all these other complaints are about the staff. I love the women of the Dunkin Donuts on Steinway. Always friendly and attentive with me. The only “mistakes” they’ve made on my orders is giving me extra food. Download the app and I can ensure you you’ll never wait more than a minute for your order.“

“Kid-friendliness: The staff was very nice and kind. I came with a large group of 8 children ages 6-15. Not exactly quiet. They were very good with the orders, friendly and able to seat us all!

Wheelchair accessibility: Yes, a ramp on the side door. This locations has 2 exits/ entrances“

“I went 8/1. Last Thursday after work. To pick up my mobile order. When I walked in, I was greeted and asked if I ordered. SUNY Greeted me and started to work on my order. He took his time and made the drinks to perfection! Then he was extra kind and I was so thankful for my order and donuts. Thank you SUNY!!!!!!! ❤️ I Haven’t been to this location in so long due to bad customer service. About a year ago. But, I will definitely come back. Sunny and the new team were very kind and helpful!“

“I usually enjoy just the avocado toast here. However, today I tried these egg white and vegetable bites. They were flavorful and delicious. As always the service was great. Quick and professional. Thank you.

Parking: Parking is limited. Paid lot fills up because of the other shops in the plaza. There is a garage underneath and street parking, but they also fill up quickly.“

“I had got the coffee with smoked vanilla flavoring and an order of hashbrowns and I got to say I could eat this and drink the coffee all day. The coffee is freshly poured and the hashbrowns are actually crispy with a hit of seasoning to make them phenomenal. I would highly recommend.“