Carvel
$ • Ice Cream, Bakery
Hours:
240 S Summit Ave, Hackensack
(201) 489-4488
About Carvel
Customers' Favorites
Custom Ice Cream Cake
Soft Serve Ice Cream
Celebration Cake
Cookies & Cream
Birthday Cake
Banana Split
Carvelanche
Carvel Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 9AM - 10PM |
| Tuesday | 9AM - 10PM |
| Wednesday | 9AM - 10PM |
| Thursday | 9AM - 10PM |
| Friday | 9AM - 10PM |
| Saturday | 9AM - 10PM |
| Sunday | 9AM - 10PM |
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Carvel is a popular destination for ice cream enthusiasts. The restaurant provides excellent customer service, with staff members happy to assist with special orders. However, there have been instances where orders have not been fulfilled as requested. One reviewer had a disappointing experience with a custom cake, which did not match the description provided during the ordering process. The cake was also not as advertised, with a significant imbalance in flavors. Despite these issues, Carvel's ice cream is still a highlight, with many customers returning for a cone or other treats. However, the restaurant has faced issues with staff turnover and training, leading to long wait times and inactivity among staff members. Additionally, parking can be a challenge, especially with the increased business from a nearby chicken restaurant.