Carvel
$ • Ice Cream, Bakery
Hours:
240 S Summit Ave, Hackensack
(201) 489-4488
About Carvel
Customers' Favorites
Carvel Reviews
Ratings
Menu


Hours
Monday | 9AM - 10PM |
Tuesday | 9AM - 10PM |
Wednesday | 9AM - 10PM |
Thursday | 9AM - 10PM |
Friday | 9AM - 10PM |
Saturday | 9AM - 10PM |
Sunday | 9AM - 10PM |
Carvel is a popular destination for ice cream enthusiasts. The restaurant provides excellent customer service, with staff members happy to assist with special orders. Many customers appreciate the variety of options for ice cream cakes, which are readily available and can be customized with special designs or images. The location in Hackensack is convenient and shared with other local shops and restaurants, making it a great spot to visit after enjoying a meal at Fluffy's chicken. The giant cone outside is a memorable visual feature, adding to the fun and welcoming atmosphere. The seating area is clean, with a small outdoor space at the front for customers to enjoy their treats. Despite some long lines, the service is quick, and the staff are consistently polite and friendly. However, there have been some issues with orders not matching descriptions, especially with custom cakes that may have flavor imbalances. The restaurant has experienced staff turnover and training challenges, leading to occasional long wait times and inactivity among staff members. Parking can also be a challenge, especially when nearby businesses attract more visitors. Overall, Carvel remains a favorite for a quick scoop or a ready-made cake, offering a cozy and nostalgic experience.