Grumpy cashier with a lazy voice yelling at customer for her own mishearing of the order.
Atmosphere: 1
Service: 1
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Here are some dirty little secrets about this location:
1. The produce is not always fresh. Staff is instructed to change the dates on the labels, but the food may be older than what is on those labels.
2. This location has roaches by the cash register. If you wave, they might just wave back at you.
3. Employee’s touch their phones and hair very frequently while preparing and handling food. During busy periods, hands are often not washed and gloves are often not changed.
4. The temperature of the food is checked using a thermometer which may or may not be sanitized between uses.
5. Non-Latinos are actively discouraged from working at this location, and their applications are ignored.
Hope this helps!
Atmosphere: 1
Food: 1
Service: 1
stephany mateus
Juan Méndez has great customer service skills, his enthusiasm and kindness shows how much he cares about his job. Thank you Juan!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Cheeseburger
Rodney Tyson
My wife brought me one home.
Atmosphere: 5
Food: 5
Service: 5
JJuliana Jauregui Del Aguila
The ladies who serve the establishment are extremely rude, poor customer service. The fries were cold, the sandwich was a soggy bun. I do not recommend this place, very unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Andrea Carolina
Terrible service from Five Guys on Hackensan Av. They serve you very poorly, they don't take orders well and they make fun of you when you ask them for something, I definitely don't recommend it, at least not the one at this place.
i order from uber and the delivery person stole my order. and five guys did not slove my problem.
Atmosphere: 1
Food: 1
Service: 1
Osaid Ali
i order from uber eats and the person who delivery my order stole my food and five guys did not help me to fix the problem.
Atmosphere: 1
Food: 1
Service: 1
Vernessa Johnson
I ordered a veggie sandwich. What a mess. Was thinking it was a large grilled portobello mushroom. What a disappointment. There was 3 pieces from one small mushroom. The entire thing was a disaster. The fries were burnt. I give it 2 stars because the peanuts were good
Carlos Acevedo
What happened to this place? Staff has the only attitude, fries are soggy, burgers have no taste whatsoever, the garbage cans are full and the tables are completely full of grease. 2 little burgers, 1 small fries, and a small drink $33? And then have the nerve to ask me if the order was ok cause I didn’t tip. I’ll never step foot in there again.
Grumpy cashier with a lazy voice yelling at customer for her own mishearing of the order.
Atmosphere: 1
Service: 1
Here are some dirty little secrets about this location:
1. The produce is not always fresh. Staff is instructed to change the dates on the labels, but the food may be older than what is on those labels.
2. This location has roaches by the cash register. If you wave, they might just wave back at you.
3. Employee’s touch their phones and hair very frequently while preparing and handling food. During busy periods, hands are often not washed and gloves are often not changed.
4. The temperature of the food is checked using a thermometer which may or may not be sanitized between uses.
5. Non-Latinos are actively discouraged from working at this location, and their applications are ignored.
Hope this helps!
Atmosphere: 1
Food: 1
Service: 1
Juan Méndez has great customer service skills, his enthusiasm and kindness shows how much he cares about his job. Thank you Juan!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Cheeseburger
My wife brought me one home.
Atmosphere: 5
Food: 5
Service: 5
The ladies who serve the establishment are extremely rude, poor customer service. The fries were cold, the sandwich was a soggy bun. I do not recommend this place, very unpleasant.
Atmosphere: 1
Food: 1
Service: 1
Terrible service from Five Guys on Hackensan Av. They serve you very poorly, they don't take orders well and they make fun of you when you ask them for something, I definitely don't recommend it, at least not the one at this place.
Atmosphere: 1
Food: 2
Service: 1
no good custumer service not help me
Atmosphere: 1
Food: 1
Service: 1
bad no good custumer service desk.
Atmosphere: 1
Food: 1
Service: 1
bad place
Atmosphere: 1
Food: 1
Service: 1
dont go to this place
Restaurantji Recommends
bad five guys did not fix my problem.
Atmosphere: 1
Food: 1
Service: 1
i order from uber and the delivery person stole my order. and five guys did not slove my problem.
Atmosphere: 1
Food: 1
Service: 1
i order from uber eats and the person who delivery my order stole my food and five guys did not help me to fix the problem.
Atmosphere: 1
Food: 1
Service: 1
I ordered a veggie sandwich. What a mess. Was thinking it was a large grilled portobello mushroom. What a disappointment. There was 3 pieces from one small mushroom. The entire thing was a disaster. The fries were burnt. I give it 2 stars because the peanuts were good
What happened to this place? Staff has the only attitude, fries are soggy, burgers have no taste whatsoever, the garbage cans are full and the tables are completely full of grease. 2 little burgers, 1 small fries, and a small drink $33? And then have the nerve to ask me if the order was ok cause I didn’t tip. I’ll never step foot in there again.
Atmosphere: 3
Food: 2
Service: 1
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