Rita's Italian Ice & Frozen Custard
$ • Ice CreamAbout Rita's Italian Ice
Customers' Favorites
Italian Ice
Custard
Rita's Italian Ice Reviews
162 ratings
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My Mom & I bought a cup of Mint Chip Ice! The cashier lady was super friendly & polite! I was happy that she gave me a sample of Mint Chip to try first! � I have always loved Rita's because they have awesome flavors & a great staff!
Custard was delicious but the staff were unfriendly and just quite rude. Young adults that clearly need more training in customer service.
Amazing service ! Really quick , really nice staff. They fixed my ices that they made a mistake on without a doubt !! Will be returning. Well trained , keep it up !!😄
Hours
| Monday | 12 - 9PM |
| Tuesday | 12 - 9PM |
| Wednesday | 12 - 9PM |
| Thursday | 12 - 9PM |
| Friday | 12 - 6:35PM |
| Saturday | 8:55PM - 12AM |
| Sunday | 12 - 9PM |
Rita's Italian Ice & Frozen Custard offers standard ice cream fare, providing a good time for customers. However, the outdoor seating area is often messy, with layers of congealed ice cream covering the tables and chairs that look like they've been there for a long time. The experience is better when ordering the food to-go. While the staff is friendly, the water ice can be chunky, and the property is not well-maintained, with overflowing trash cans. Customers have noted that wait times can be longer than usual, especially during busy hours, and mistakes on orders may occur, leading to additional delays. Despite these issues, the staff, including employees like Bayron, are praised for their excellent customer service and helpful attitude, making visits more enjoyable.