Cold Stone Creamery
$$ • Ice CreamAbout Cold Stone Creamery
Cold Stone Creamery Reviews
36 ratings
Share your opinion about Cold Stone Creamery
Love this location. Very clean, great service especially from Mia. She’s amazing!!!
The workers in there are so kind shout out to Kaitlyn. She was the best it was my first time and she helped me pick out what to get. My ice cream is delicious.
The staff is great . I love how when you tell them you have a specific allergy they shift into a different mode to make sure you are safe . Much love to the staff . Ice cream is always great. Coming back again soon
Hours
| Monday | 11AM - 10PM |
| Tuesday | 11AM - 10PM |
| Wednesday | 11AM - 10PM |
| Thursday | 11AM - 10PM |
| Friday | 11AM - 10PM |
| Saturday | 11AM - 10PM |
| Sunday | 11AM - 10PM |
Cold Stone Creamery is a popular ice cream spot known for its friendly staff and delicious treats. Customers praise the team for their great service, especially when it comes to handling allergies and special requests, ensuring safety and satisfaction. The staff is described as kind, patient, and hardworking, often going above and beyond to make customers feel welcome. One employee in particular is frequently mentioned for remembering regular orders and creating a welcoming environment, which encourages repeat visits.
Despite their excellent service, some customers note the challenges caused by understaffing, especially on busy days like weekends or hot summer afternoons. During these times, the staff handles large lines, multiple orders, and additional tasks such as making waffles and stocking supplies, all while maintaining a positive attitude. Customers appreciate their effort and professionalism, even when the workload is heavy.
The ice cream itself is consistently praised for being fresh and tasty. The unique experience of mixing toppings on a cold stone right in front of customers makes each treat special. Though lines may take longer during busy times, most agree that the quality of the ice cream makes the wait worthwhile. Overall, Cold Stone Creamery offers not only great ice cream but also attentive service, creating a positive experience that keeps customers coming back.