I have never had a bad experience at Melting Pot, but this past Easter Sunday, our server went way above and beyond. When Rosanna came to the table to take our drink order, I asked if they had peeps as a dipper for the chocolate fondue this year. They did this two years ago for Easter and we thought it was great, but they didn't have them last year. Rosanna apologized and said they did not have peeps again this year. I told her it was not a big deal at all, of course, I was just curious.
We ate our meal and everything was delicious as usual. After making the chocolate and giving us the dippers for it, Rosanna came out with something hidden behind her back. She actually had a co-worker stop on his way into work to pick up some peeps for us! Are you kidding?! Who does that?? We were totally fine without the peeps, but this gesture was really great and made our experience even better. Kudos to Rosanna for going way beyond expectations. Thank you so much!!!! It really made our day!
Frank Barber
Staff was very nice & attentive
Lisa JP
Love coming to this place.
Elizabeth McGinley
Delicious food and amazing atmosphere! I have to give it to our server Shea for making it such a great experience. We came in later at night and she gave us high energy and smiles. We will be coming back because of Shea’s amazing service.
BlackniteDaBoi Ferruggia
Always a pleasant experience, staff is excellent and always courteous.
Lindsey Roszkowski
My husband and I had the best experience here a a few weeks ago! Our server Jess was truly so kind and attentive. She was super friendly and made our anniversary dinner a delight. Genuinely went above and beyond for us and provided such a wonderful experience. The food was delicious & we will definitely be going back. The manager Declan also stopped by our table to check on us and see how we were doing which was really nice! Can’t wait for our next special occasion to come back to eat here, I’m already so excited!
matthew mclaughlin
Love this place come every year for my birthday . This year they bought to many roses for Valentine's day and I had a lovely time!
Kathy C
My first visit in MANY years. Lauren our server was of great help, very friendly, great asset to MP. All of the food was delicious. Easy to cook.
Morii
Lauren and Shey gave me and my two friends the best service I have ever received! I loved their upbeat personalities and how on top of everything they were. They made amazing cappuccinos and they had a very good understanding of the menu and explained everything that was given to us. I had a really good experience because making the food was fun and the service was some of the best I ever had. Would recommend and I would definitely recommend asking for either of those servers!
Shali M
Overall disappointing! Service: our server was warm, friendly and tried to make our experience special
Wait time: Too long! We ordered and 6:30pm and the appetizer didn’t come out till 7:00pm. We had ordered 2 cheese fondue pots. The server at 7pm made them at the table in front of us. This left me wondering - why did it take 30mins for the kitchen to send out cheese and a few other ingredients in basic bowls?
I ordered an espresso martini. It seemed like it was forgotten about, and when it did make it out it was overflowing all over the table.
Food: We got the bacon and Brie cheese fondue. It was good. The ratio of Brie to other (some white?) cheese was disappointing. A lot less Brie than I expected in a Brie fondue.
We also got the Quattro Formaggio and that was delicious.
The dipper quantities can be better. We ordered extra dipper plates but they took forever to come out.
The classic milk chocolate fondue was good. Nothing exceptional.
All in all, disappointing experience due to long wait times for food and subpar food.
Got food poisoning from this place. Don’t recommend coming here.
Genesis Cepeda
Great place to go for an special ocasión, 4 course meal 100% recommended, when it comes to the dessert I like to order more fruits since I don’t like sweet carbs with sweet chocolate def the savory pretzel are a good match since balance the sugar, strawberry’s and bananas :) it is a lil pricey go ready to spend about $150 or $200 if you want to go all out.
Jeremy Trace
Fantastic experience. Service was great. Food was amazing. Will definitely go back.
Clara Berdasco
A bit expensive, but the food was great taste!
Lauren Gomez
I went there for my birthday on Sunday. I only got the cheese and chocolate fondue. I have to say that they were delicious. My only problem is they don’t fill the pot up enough with the cheese or with the chocolate. If you want more, you pay more, I had to get two cheese fondue’s since I wasn’t getting the meats. I know some other places will fill up the pot almost all the way. I understand that inflation is going on but we are paying a lot of money for the food as it is, so I feel like the portion size of the cheese and chocolate fondue could definitely be a lot more. Other than that, everything tasted really good. The waitress was really nice and good. The atmosphere is great. I love this place. I just hope that you take these reviews into consideration. Thank you so much for my chocolate strawberry birthday gift. It was cute how they decorated my plate to say happy birthday
I have never had a bad experience at Melting Pot, but this past Easter Sunday, our server went way above and beyond. When Rosanna came to the table to take our drink order, I asked if they had peeps as a dipper for the chocolate fondue this year. They did this two years ago for Easter and we thought it was great, but they didn't have them last year. Rosanna apologized and said they did not have peeps again this year. I told her it was not a big deal at all, of course, I was just curious.
We ate our meal and everything was delicious as usual. After making the chocolate and giving us the dippers for it, Rosanna came out with something hidden behind her back. She actually had a co-worker stop on his way into work to pick up some peeps for us! Are you kidding?! Who does that?? We were totally fine without the peeps, but this gesture was really great and made our experience even better. Kudos to Rosanna for going way beyond expectations. Thank you so much!!!! It really made our day!
Staff was very nice & attentive
Love coming to this place.
Delicious food and amazing atmosphere! I have to give it to our server Shea for making it such a great experience. We came in later at night and she gave us high energy and smiles. We will be coming back because of Shea’s amazing service.
Always a pleasant experience, staff is excellent and always courteous.
My husband and I had the best experience here a a few weeks ago! Our server Jess was truly so kind and attentive. She was super friendly and made our anniversary dinner a delight. Genuinely went above and beyond for us and provided such a wonderful experience. The food was delicious & we will definitely be going back. The manager Declan also stopped by our table to check on us and see how we were doing which was really nice! Can’t wait for our next special occasion to come back to eat here, I’m already so excited!
Love this place come every year for my birthday . This year they bought to many roses for Valentine's day and I had a lovely time!
My first visit in MANY years. Lauren our server was of great help, very friendly, great asset to MP.
All of the food was delicious. Easy to cook.
Lauren and Shey gave me and my two friends the best service I have ever received! I loved their upbeat personalities and how on top of everything they were. They made amazing cappuccinos and they had a very good understanding of the menu and explained everything that was given to us. I had a really good experience because making the food was fun and the service was some of the best I ever had. Would recommend and I would definitely recommend asking for either of those servers!
Overall disappointing!
Service: our server was warm, friendly and tried to make our experience special
Wait time:
Too long! We ordered and 6:30pm and the appetizer didn’t come out till 7:00pm. We had ordered 2 cheese fondue pots. The server at 7pm made them at the table in front of us. This left me wondering - why did it take 30mins for the kitchen to send out cheese and a few other ingredients in basic bowls?
I ordered an espresso martini. It seemed like it was forgotten about, and when it did make it out it was overflowing all over the table.
Food: We got the bacon and Brie cheese fondue. It was good. The ratio of Brie to other (some white?) cheese was disappointing. A lot less Brie than I expected in a Brie fondue.
We also got the Quattro Formaggio and that was delicious.
The dipper quantities can be better. We ordered extra dipper plates but they took forever to come out.
The classic milk chocolate fondue was good. Nothing exceptional.
All in all, disappointing experience due to long wait times for food and subpar food.
Restaurantji Recommends
Got food poisoning from this place. Don’t recommend coming here.
Great place to go for an special ocasión, 4 course meal 100% recommended, when it comes to the dessert I like to order more fruits since I don’t like sweet carbs with sweet chocolate def the savory pretzel are a good match since balance the sugar, strawberry’s and bananas :) it is a lil pricey go ready to spend about $150 or $200 if you want to go all out.
Fantastic experience. Service was great. Food was amazing. Will definitely go back.
A bit expensive, but the food was great taste!
I went there for my birthday on Sunday. I only got the cheese and chocolate fondue. I have to say that they were delicious. My only problem is they don’t fill the pot up enough with the cheese or with the chocolate. If you want more, you pay more, I had to get two cheese fondue’s since I wasn’t getting the meats. I know some other places will fill up the pot almost all the way. I understand that inflation is going on but we are paying a lot of money for the food as it is, so I feel like the portion size of the cheese and chocolate fondue could definitely be a lot more. Other than that, everything tasted really good. The waitress was really nice and good. The atmosphere is great. I love this place. I just hope that you take these reviews into consideration. Thank you so much for my chocolate strawberry birthday gift. It was cute how they decorated my plate to say happy birthday
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