Starbucks Coffee Company
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Starbucks Reviews
45 ratings
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This crew is the best! Tati has this place running like a well oiled machine! And the whole team is amazing! Doty, Matias, Ashley, Emily, Parul! I know I’m forgetting some of them, but they are always amazing! And on the rare case a drink isn’t made to standard, they always go above and beyond!
Visited Starbucks in Rockaway and had a really nice experience. The drinks were made well, and the staff was polite and helpful.
Beautiful location in a former bank. The ambiance is perfect for losing a couple hours listening to a podcast, reading a book or just relaxing. Only complaint is that it isn't open later, though I'm a weirdo that drinks coffee late at night.
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Starbucks Coffee Company offers a welcoming and clean environment, making it a great place for a relaxing café experience. The staff is consistently friendly, professional, and helpful, creating a positive atmosphere for customers. The manager, identified as Emily, stands out for her inviting smile, knowledge, and willingness to help, even cleaning around the store when not attending to customers. Customers appreciate the peaceful environment and the cozy, well-thought-out location, which includes a convenient drive-thru for those on the go.
Customer service is a key focus at this Starbucks. One customer shared a positive experience with Emily, who assisted with a gift card issue and showed outstanding customer service. Others mentioned the friendly drive-thru staff, who made helpful recommendations and contributed to a welcoming atmosphere. However, some concerns were raised about a drive-thru transaction where a $5 gratuity was added without consent. The customer had to go inside for a refund, feeling the situation was shady, despite the good quality of the drink.
Overall, this Starbucks location is appreciated for its friendly staff, clean environment, and cozy setting. It has become a favorite for many customers, whether stopping by for a quick drink or relaxing in the peaceful atmosphere. The combination of attentive service and a well-designed space makes it a neighborhood staple, especially with the added convenience of a drive-thru.