Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: 551 Broad St, Shrewsbury, New Jersey, 07702, US
Telephone: (732) 450-0579
Price range: $
Rating: 3

$ • Coffee Shops

Hours:
551 Broad St, Shrewsbury
(732) 450-0579

Menu Order Online

About Starbucks

Starbucks Coffee Company is a popular café known for its coffee and customer service. Many customers appreciate the consistent quality of their hot and cold coffee, enjoyed during different seasons and at various locations, including NJ/NYC cafes. Some reviews highlight the welcoming environment, especially praising staff members who go above and beyond, such as one employee who was patient, kind, and made extra efforts to fix a drink issue. Such staff are recognized as making positive impacts and are deserving of rewards like employee of the month.

However, experiences with customer service vary. While some locations, like the Middletown Starbucks, have a cozy atmosphere and attentive employees, others have faced criticism for unprofessional behavior, slow service, or poor attitude. Some customers have expressed frustration over employees not wanting to make their drinks or acting as if they dislike their jobs. There are concerns about a decline in service quality, possibly due to changes in staff or training.

In busy locations like the Grove, staff are described as exceptionally nice, professional, and fun, making visits a pleasant daily highlight despite long lines. Overall, Starbucks remains a favorite for many, though experiences can differ depending on the location and staff.