Customers` Favorites
Customers` Favorites
“Amazing experience with Harvey’s on Monday. Had their Chicken Strips combo with poutine and Caramel Shake. Loved the strips as everything was delicious and fresh. Drive-thru guy might named Hishant was very polite and kind. He helped me a lot deciding what to order. Amazing Experience!!“
Customers` Favorites
“My girlfriend and I had the best experience. From the "Joe King" hostess when arriving without reservation, (sorry did not get her name), to our server Grace, it was the best time. The Xmas steak special was divine. Cooked to perfection, and the seafood tasted out of this world. Thanks again...we will be back...p.s. the interaction with trivia and pick the next song was added incentive. MERRY CHRISTMAS...Turd Ferguson.“
Customers` Favorites
“This is a great location for anyone who loves A&W. The food is always great. At other locations, I normally find the onion rings and sweet potato fries very soggy, but the cooks here have put out consistently good sides every time, from my experience.
I don't normally get coffee at fast-food stops, but if I do, I like to go for A&W's coffee. It is delicious and cheaper compared to McDonalds and Tim Hortons, which is a plus. I really enjoyed their cold drinks and shakes. They carried an açai shake, but the last few times I have tried to order it they informed me that the machine is down. I am starting to think they are just going to discontinue the drink.
Other than that, it's a nice location with outdoor seating and plenty of space inside. The staff are very nice when serving you and the wait is never long.“
Customers` Favorites
“Dependably good food, diverse menu, strong value and competent, friendly service - visit this locally owned eatery chain every week - always satisfied. With parking right in front!“
Customers` Favorites
“Your address is incorrect in Google Maps, I know this because I live at 144 Torbay Road. I always get great, fast, friendly service at this location.“
Customers` Favorites
“Fantastic all Around“
Customers` Favorites
“Burger and shake! Delicious!“
Customers` Favorites
“Our server was lovely and accommodating on a special request. Food came out quickly and tasted freshly prepared. Portion size was good. It was pretty noisy with a few birthdays and the music so I wouldn't go there for a quiet meal or serious occasion but it was fine for a meal with a couple of friends.“
Customers` Favorites
“Been here a few times over the past month and the food was amazing! I had Chinese food each visit, dinner #10 and it was perfect. so fresh and flavorful. introduced the place to a friend and its her new fave as well. Staff was the best.😊“
Customers` Favorites
“I had such a great experience today thanks to the amazing A&W employee LIAM who served me. From the moment I placed my order until I picked up my food, he made me smile and laugh the whole time. His energy, kindness, and sense of humor made the whole visit so enjoyable. On top of that, the service was quick and everything was perfect. Truly phenomenal customer service. I left not only with great food but also in a better mood. Employees like Liam make all the difference!“
Customers` Favorites
“Give Ian a raise!
As far as food, it's a standard A&W restaurant, what you would typically expect but I write this post to comment on the exceptional staff! Very friendly, warm and approachable. It makes such a difference especially when you compare to many places with poor customer service and apathetic staff. Give Ian a raise, he's making this store shine for you A&W! The others are great too but I had more interaction with Ian the last couple of visits and he made everything better.“
Customers` Favorites
“With so many places on Kenmount Road closed or closing early it was good to find somewhere open for business. Cheap and cheerful, it did just what it said on the tin. Had not realised the Canadian operation was totally unattached to the US company. Even better!“
Customers` Favorites
“Food was great and well priced. Plenty of seating available and a good height for adults and kids alike. Staff were great, friendly and helpful and interacted with the kids too with high fives and smiles. Special shout out to Priya for making the experience great. I recommend the moose burger and also fish and chips. Went down well with an iceberg beer. Highly recommended.“
Customers` Favorites
“Cannot recommend highly enough. Must try !
Kid-friendliness: Loved this restaurant. The fries were hot, burgers excellent, not messy. Professional, friendly staff.Interacted with the Manger today May 18, 6 p.m.Very nice. Highly recommend for fast food?“
Customers` Favorites
“I am not one to do reviews on a literal McDonald’s. however, the service, the flooring, and even the fried were perfectly salted and the burger was actually perfectly stacked. It may have took awhile to receive our food, but it was worth it.
Vegetarian options: Lettuce.
Kid-friendliness: Happy meal.“
Customers` Favorites
“Very nice and clean location! Was not very busy when I was there but it can be! Good treated really good and arrived quickly! Use there burger king app for there is always great offers there to save you money! Shared parking lot with a few other businesses, but there was a lot available!“
Customers` Favorites
“This is one of the best haircut places I have ever been with. It's better than 1949, in my opinion. The barber who takes care of me is patient with me. I kind of picky sometimes. Tips her 5 cash. There are not many places that offer a drink while you are waiting. I recommend!!!!“
Customers` Favorites
“A very clean atmosphere. The staff are all friendly upbeat and in a good mood. You can tell they enjoy their jobs and being there. It reflects in the food as well being one of the best mcdonalds I've ever eaten at. Being an ex mcdonalds employee whos eaten in ever city I visit across Canada. This scores as one of the best. Keep up the great work and setting the example for other stores to follow.“
Customers` Favorites
“Visited a few times and can say that the eat-in restaurant is good, tables were clean & Food also served within a reasonable amount of time. Its far far far better than most other take aways. At least the food I got was hot and fresh and Fries were not soggy. The restaurant staff appeared very busy with a huge volume of outside delivery orders, still I got served without undue delay. Even with the drive-thru not making me wait a top long I feel comfortable with a 5 star and hope it stays here for years to come!“
Customers` Favorites
“Love burgers here
Chilli great
Fries great
Baked potatoes are ok, decent with cheese and sour cream, I like it, but could be better/fresher
Chilli salad great
For me it's something to please while family. Kids meals, great meat burgers, great meat and veggies in chilli, and then the salad and baked potatoes for ppl who want something different.“
Customers` Favorites
“Only complaint I have is that the staff are a little unapproachable sometimes, mostly not, but the food is always fresh and hot and delicious!
Vegetarian options: Basic stuff. Salads. Ya know
Dietary restrictions: I wouldn't go if you have a heart condition
Parking: The location is on a group plot of businesses and the lot is laid out terribly and it's on a super busy intersection so leaving is annoying too
Kid-friendliness: It's basic. They have a kids meal and a high chair lol
Wheelchair accessibility: They have a ramp? You can get in.“
“First time here for late lunch, and everything was perfect. Brand new, love the seating, corner area. Clean! Great go to when shopping Kelsey Dr area!“
Customers` Favorites
“Reviewing because the worker on the first window of the drive thru (male) is absolutely incredible! I’m not sure his name but I sure hope that this location realizes how lucky they are to have him! If you’re heading for a morning coffee, stop by the drive thru, this particular guy will make your morning!“
Customers` Favorites
“Everything was great except for the teenagers loitering in the lobby.
Parking: My only complaint was the distance for accessible parking. Ok for a wheelchair person but not for a person with a cane, and the doors were not accessible.“
Customers` Favorites
“Murad at McDonald's on Torbay Road deserves significant recognition for his exemplary customer service. As someone who frequents this location, I have had the pleasure of experiencing Murad's consistent dedication and passion for his role. His commitment to ensuring every customer has a positive experience is truly commendable and sets him apart as an outstanding employee.
From the moment I walk through the doors, Murad’s warm and welcoming demeanor is evident. He greets each customer with a genuine smile, making everyone feel valued and appreciated. This level of personal attention creates an inviting atmosphere that enhances the overall dining experience. It's not just a meal at McDonald's; it feels like a personalized service tailored to each individual's needs.
Murad’s attention to detail is impeccable. Whether it's taking an order, ensuring its accuracy, or making recommendations, he always goes the extra mile. He is knowledgeable about the menu and quick to offer suggestions that suit my preferences. His ability to remember regular customers and their typical orders adds a special touch that transforms a routine visit into a delightful experience. This level of service showcases his dedication to building relationships with customers and understanding their needs.
One of the most impressive aspects of Murad’s service is his efficiency. Even during peak hours when the restaurant is bustling with activity, he manages to maintain a high level of service without compromising on quality. His ability to handle multiple tasks simultaneously, while remaining composed and attentive, is a testament to his exceptional skills and work ethic. It is clear that he takes pride in his work and strives to deliver the best possible service every time.
Murad's commitment to cleanliness and hygiene is also noteworthy. He ensures that the dining area is always clean and tidy, which is especially important in a fast-food environment. His proactive approach to maintaining a spotless environment not only enhances the dining experience but also reflects his dedication to the overall well-being of the customers.
Beyond his technical skills, Murad’s interpersonal abilities are remarkable. He exhibits a high level of empathy and patience, handling even the most challenging situations with grace and professionalism. His ability to listen to customer concerns, address them effectively, and ensure satisfaction is truly admirable. Murad’s positive attitude and friendly nature create a welcoming environment that keeps customers coming back.
Moreover, Murad’s team spirit is evident in the way he collaborates with his colleagues. He is always willing to lend a helping hand, whether it’s assisting with a complicated order or covering a shift. His cooperative and supportive nature contributes to a positive work environment, which ultimately enhances the overall service quality at McDonald's on Torbay Road.
In summary, Murad exemplifies what it means to provide outstanding customer service. His dedication, attention to detail, efficiency, and interpersonal skills make him an invaluable asset to McDonald's. Every visit to the Torbay Road location is a testament to his hard work and commitment to excellence. Murad’s ability to create a positive and memorable dining experience for every customer is truly exceptional. He is a shining example of the kind of service that makes McDonald's a beloved and trusted brand. For all these reasons and more, Murad deserves immense recognition and appreciation for his outstanding contributions.“
Customers` Favorites
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“Cole Gillingham is the best fast food working I have ever encountered in my life. I may only be 15 years old, but I know a damn good worker when I see one. And I have never met someone who was so kind and happy to be serving us at 10:30pm on a Wednesday night. I look forward to paying him a visit every week. Thank you Cole for your amazing work! Keep it up!
Kid-friendliness: Very great guy, it makes me happy seing such a great young man making everyone else’s night even better!“