“This was hands down the best experience I have ever had at an Applebee’s.
My wife and I visited the Applebee’s on Lomas Boulevard in Northeast Albuquerque, and from the moment we walked in, the service, leadership, and cleanliness stood out immediately.
When we arrived, it was cold inside and my wife was clearly uncomfortable. Before we even had to ask, the General Manager, Daniel, noticed and personally came over to check on us. He asked if we would like the air conditioning adjusted so my wife would be more comfortable. That kind of awareness and genuine care for guests is rare, and it made a real impression on us.
What stood out even more was watching Daniel lead by example. He was not just managing from a distance — he was right there on the floor, working alongside his staff, supporting them, helping where needed, and making sure every detail of the restaurant was handled with pride.
The level of cleanliness was outstanding. This location was spotless in every way. I honestly did not even see crumbs on the floor. The restaurant had a true white-glove level of attention to detail, and you could tell Daniel takes real ownership of the environment, the staff, and the guest experience.
Our server, Anylalie, was also professional, attentive, and very well kept. The entire staff seemed organized and clearly operating under strong leadership.
A great General Manager sets the tone for the entire restaurant, and Daniel is clearly doing exactly that. Applebee’s should be proud to have him leading this location.
This was not just a good dinner — this was an outstanding customer experience from start to finish.“
“I loved the atmosphere here! It was nice and quiet, so we could actually sit and talk comfortably. The food tasted great and was full of flavor, and the service was excellent. Even the manager came over to greet us—it was a wonderful touch!“
“Haven't had Applebee's since I was a kid but I was craving a burger so I got one delivered. Genuinely one of the best burgers I've ever had, I got the classic cheeseburger and it was the perfect ratio of ingredients. Might become a regular spot now.“
“SAGE, waitress was fabulous, customer service! Food hot, good, and Sage was very attentive, paid attention to all the little details as well! Simply nice, pleasant atmosphere. NICE TO HAVE SOMEONE WHO TRULY CARED ABOUT MAKING SURE YOU WERE TAKIN CARE OF!“
“Just got back from vacation and will always remember the great food I had that night. The host said the cook's name was Adrian, he did a fantastic job with my food, I couldn't stop eating! Great experience and will be coming back! Love from TX!“
“Everything was absolutely perfect! Sandy was incredibly kind, welcoming, and made our stay truly wonderful. She went above and beyond to make sure we had everything we needed, and we felt very well taken care of. Thank you again, Sandy, for your outstanding hospitality and for making our experience so special. We would happily come back anytime!“