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“UPDATE: Went back tje next day and they redid my order. Forgot to get the managers name. But. He was very nice and understanding and the food was fresh and delicious. So, i think the people the day before just werent having a good day.
I ordered my food through the app. I got a kids corn dog mean and a double smasher burger meal. Both were gross. Smasher mean was dry and the buns burnt. Asked for mayo + ketchup, they just put Hella mayo on it instead. The kids corn dog and the fries were literally overcooked or probably just old. Because I could barely bite them myself. I was wondering why she didn't eat the fries. The corndog was literally so small and sad. I get it's for kids but goodness. Do better. Because the only thing worth it in what I bought was just the drinks. That's it. Just not it at all. Oh and I ordered it on the way here which was only 4 minutes away. Got here and still had to wait another 10 minutes before I got my food. Mind you it was empty when I got here. Also, none of it was got or remotely warm when I got it. So it was just dissapointing“
“Shout out to Jacob who was the shift lead/manager at this North Carlsbad Sonic! We thought we had items in our order which turned out to be our mistake. Jacob was very professional and very courteous as he helped me with our order. Then placed my order for the items I needed. Thank you, Jacob!“