“I’m giving my experience a four star and only a four star and not a five star review because my daughter and I Came to this location on Monday 8/10 in the evening, the young lady working seemed like she hated her job, she was not nice whatsoever, and it seemed like we were more of a burden to her than anything. The ice cream I was given which was Rocky Road was extremely melted and my daughter ended up leaving with no ice cream because they were out of a lot of them. I came back today since I had a quick break and it’s hot. The gentleman behind the counter was extremely nice and was giving suggestions to the lady after me because they didn’t have a flavor she wanted. The way he interacted with her was amazing and he should be given props. If That young lady is working there again. I probably won’t order. I’ll probably just leave but if this gentleman is working that day, I most definitely will give them my business!! I wish I got his name! He was working today (Wednesday) around 2:30/ 3:00.“
“I just want to give a huge shoutout to Brianna at my favorite ice cream shop! She always makes my order perfectly and goes above and beyond every time I come in. Her attention to detail, friendly attitude, and genuine kindness make such a difference. It’s clear she truly cares about her customers, and it never goes unnoticed. Thank you for always making my visits so enjoyable! One of my favorite locations, all thanks to Brianna!“
“I came by this Baskin-Robbins location for the first time in a while and was treated very kindly. Unfortunately, while I was there, an aggressive customer was yelling and screaming at the guy working. Despite that, the two employees on shift remained professional and helpful to me and my family.
I hope the employees who helped us today receive recognition for their excellent customer service.“