Was told this was the place to go while working in Santa Fe and wasn't disappointed. Got a carne adovada burrito with beans and cheese. 100% worth it. Definitely gonna come back to try more of the menu, especially the tacos.
Atmosphere: 4
Food: 5
Service: 5
duckblind1964
Not a good experience here the last barrier and speaker is like ewe customer you stay over there- counter person very unfriendly and sweeping the floor kicking up dirt and dust everywhere-also they’re priced like a sit down restaurant waaaay overpriced
Atmosphere: 2
Food: 2
Service: 1
A L
Bummer :/ I love this place and have been frequenting it since 2012ish. But three times in the last few months -nearly in a row- I’ve called in to-go food and asked for no cheese (bad anaphylactic allergy to milk products), opened my food up to see it full of cheese, called and asked for a refund which they agree to, and yet I have never once actually received any of those refunds. Sucks to keep paying for food on my lunch breaks only to throw it away and starve until the end of the day :/ It was one of my fave places forever and now it’d just be foolish to keep trying. I even tried driving all the way out to the Dinosaur Trail location, got a bean burrito and it was as if they didn’t even wrap the burrito and just stuffed a tortilla and beans in the aluminum? I had to ask them for a plate to eat it off of. Even the cashier looked shocked when I showed it to her and kept apologizing. Guess this is goodbye for good, El Parasol 🥲 So saddd
Food: 2
Service: 1
Eugene Chavez
great food especially the green chile cheese burger w/fries & the chicharron burritos
Food: 5
Service: 5
Bella Bruesch
I was really excited to try this place but unfortunately I was really let down. I got a vegetarian burrito and it was soooooo bland. With all of the good things I heard about this place I was expecting some flavor. The sauce I got on the side was really good and had a nice heat to it. However, I don't want to rely on a sauce for a meal to be good.
Kiki Ortega
Hadn't grabbed something to eat there in a good while because last time I did it wasn't the great - the food or the service. Sadly, stopped there yesterday and ordered a Chicharron burrito and was very disappointed. Burrito literally had about 8 chicharrons in it and the rest was beans, and to boot half the chicharrons were so small they maybe added up to one decent size one - at $10.50 for a this burrito they need to actually put a worthwhile amount of chicharrons in it - I could go get a bean burrito at taco bell for like $2.00!! Interestingly enough - that's the same item I ordered last time and that was at least a year ago - I did call and complain that time - obviously management is not interested in improving this item. They're service left a lot to be desired too - employees looked and acted bored and like they'd rather be anywhere else besides there.
Atmosphere: 3
Food: 3
Service: 3
J
Love the chicken taco combination plate. Very flavorful dish
Found a WORM in my food!! Unfortunately did not take a picture but after approaching workers with it telling them there was a very obvious worm in my food, with stripes, a head, and fuzz on it, they tried to gaslight me and tell me it was a piece of chicken and proceeded to rudely say, “give her money back so she can leave”. Absolutely disgusting and will be calling health inspectors.
Atmosphere: 1
Food: 1
Service: 1
Sandra Velandia
This review is for The online ordering experience: Very fast, non glitchy and super clean user interface. I will be using again.
Was told this was the place to go while working in Santa Fe and wasn't disappointed. Got a carne adovada burrito with beans and cheese. 100% worth it. Definitely gonna come back to try more of the menu, especially the tacos.
Atmosphere: 4
Food: 5
Service: 5
Not a good experience here the last barrier and speaker is like ewe customer you stay over there- counter person very unfriendly and sweeping the floor kicking up dirt and dust everywhere-also they’re priced like a sit down restaurant waaaay overpriced
Atmosphere: 2
Food: 2
Service: 1
Bummer :/ I love this place and have been frequenting it since 2012ish. But three times in the last few months -nearly in a row- I’ve called in to-go food and asked for no cheese (bad anaphylactic allergy to milk products), opened my food up to see it full of cheese, called and asked for a refund which they agree to, and yet I have never once actually received any of those refunds. Sucks to keep paying for food on my lunch breaks only to throw it away and starve until the end of the day :/ It was one of my fave places forever and now it’d just be foolish to keep trying. I even tried driving all the way out to the Dinosaur Trail location, got a bean burrito and it was as if they didn’t even wrap the burrito and just stuffed a tortilla and beans in the aluminum? I had to ask them for a plate to eat it off of. Even the cashier looked shocked when I showed it to her and kept apologizing. Guess this is goodbye for good, El Parasol 🥲 So saddd
Food: 2
Service: 1
great food especially the green chile cheese burger w/fries & the chicharron burritos
Food: 5
Service: 5
I was really excited to try this place but unfortunately I was really let down. I got a vegetarian burrito and it was soooooo bland. With all of the good things I heard about this place I was expecting some flavor. The sauce I got on the side was really good and had a nice heat to it. However, I don't want to rely on a sauce for a meal to be good.
Hadn't grabbed something to eat there in a good while because last time I did it wasn't the great - the food or the service. Sadly, stopped there yesterday and ordered a Chicharron burrito and was very disappointed. Burrito literally had about 8 chicharrons in it and the rest was beans, and to boot half the chicharrons were so small they maybe added up to one decent size one - at $10.50 for a this burrito they need to actually put a worthwhile amount of chicharrons in it - I could go get a bean burrito at taco bell for like $2.00!! Interestingly enough - that's the same item I ordered last time and that was at least a year ago - I did call and complain that time - obviously management is not interested in improving this item. They're service left a lot to be desired too - employees looked and acted bored and like they'd rather be anywhere else besides there.
Atmosphere: 3
Food: 3
Service: 3
Love the chicken taco combination plate. Very flavorful dish
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Frito Pie, Burrito, Chicken Tacos, With Guacamole, Steak Burrito, Carne Adovada, Chicken Tamales
Found a WORM in my food!! Unfortunately did not take a picture but after approaching workers with it telling them there was a very obvious worm in my food, with stripes, a head, and fuzz on it, they tried to gaslight me and tell me it was a piece of chicken and proceeded to rudely say, “give her money back so she can leave”. Absolutely disgusting and will be calling health inspectors.
Atmosphere: 1
Food: 1
Service: 1
This review is for The online ordering experience: Very fast, non glitchy and super clean user interface. I will be using again.
Awesome customer service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place is the best!
Atmosphere: 5
Food: 5
Service: 5
Best breakfast burritos!
Atmosphere: 5
Food: 5
Service: 5
Good experience.
Atmosphere: 5
Food: 5
Service: 5
Chips were extremely stale and there was a bone in my shredded chicken. I’ve been to other El Parasol’s and had great food, but not this location.
Food: 1
Always a great meal!
Atmosphere: 5
Food: 5
Service: 5
Loading...