Chick-fil-A

Name: Chick-fil-A
Address: 256 W Lake Mead Pkwy, Henderson, Nevada, 89015, US
Telephone: (725) 249-8778
Price range: $
Rating: 4

$ • Fast Food, Salad, Chicken Shop

Hours:
256 W Lake Mead Pkwy, Henderson
(725) 249-8778

About Chick-fil-A

This Chick-fil-A location has disappointed many customers with a noticeable decline in service and quality. Multiple reviews cite incorrect orders, with one customer receiving the wrong chicken sandwich and another finding the replacement had hard, old bread. The service staff can seem irritated when addressing complaints. The restaurant frequently runs out of popular products, including French fries, even on a Saturday evening. There are consistent issues with food quality, such as overcooked chicken nuggets and sandwiches that are not served warm. Customers also report extreme shrinkflation, with fry containers not being filled full, a policy the staff confirms they must follow. Many locals who were initially excited about the restaurant have been left disappointed by these repeated problems, leading to an empty dining room during peak hours.