Starbucks Coffee Company
$ • Coffee Shops
Hours:
180 S Stephanie St, Henderson
(702) 564-1236
About Starbucks
Customers' Favorites
Starbucks Reviews
The girls treat me like family. I go every morning always nice greetings from them
on Monday the 30th of November of 2018 I was seated in there and one young white lady blonde short stature or height approached me and said that the starbucks was closing at 6 pm that day, and then I asked will this be for today only, she answered me no it is for the whole week and she told me that they were remodeling the store, is there any truth on her statement, Can the regional manager of the district to let me know 702-527-4716 ???????
I've been to this location twice both times the service was very poor. The first time , no cream out available, I asked for cream and the young lady seemed put out , giving me a to go cup with some cream. the time after my order was messed up they had to redo the order , which while they were busy still took over 20 minutes to get, no cream out and no sugar, I left with my order and fixed it at home. I'll never go back to this location.
Menu
Hours
| Monday | 3:30AM - 8PM |
| Tuesday | 3:30AM - 8PM |
| Wednesday | 3:30AM - 8PM |
| Thursday | 3:30AM - 8PM |
| Friday | 3:30AM - 8PM |
| Saturday | 3:30AM - 8PM |
| Sunday | 4AM - 8PM |
Starbucks Coffee Company is a location that serves consistently decent coffee and provides a reliably consistent caffeine experience. The space itself is small with a narrow layout, but it features a modern ambiance with warm wooden walls, large windows for natural light, white tile work, and digital menu boards. It strikes a balance between contemporary chic and a cozy corner café. There is an outdoor seating area with forest-green umbrellas. The atmosphere can become an echo chamber of noise during the busy morning rush, when the space gets swamped and crowded.
The baristas are frequently described as incredibly kind, hardworking, speedy, cheerful, and efficient. Many find them to be sweet and note that a simple smile can improve a customer's day. However, experiences with customer service can vary significantly; some report terrible customer service and find staff interactions to be a problem, particularly regarding order pickup procedures. The speed and cheerfulness are sometimes contrasted by feelings of being rushed or inconvenienced during peak hours.
A major point of criticism is the food, which is consistently reviewed as absolutely deplorable. Reviews state the pastries and food are a joke, pathetic, and bad, especially in comparison to offerings in other countries like the Philippines and Japan. The sentiment is that the food has never improved and that Starbucks should not even serve it.
In summary, this Starbucks is a solid choice for reliable coffee in a modern, though often busy, setting with typically kind staff, but it is let down by significant issues with its food offerings and occasional service frustrations.