“Stopped by this location on 9/18 for lunch. From start to finish was perfect. The lady cashier was very friendly I didn't know exactly what I wanted so she was patient with me. When I did decide what I wanted no problem she even upsold me one of their delicious chocolate cakes. The restaurant was clean and well cared for, the restrooms were also very clean and neat. Would definitely be stopping by again in the future if I'm ever in that area again?“
“It is very, very rare nowadays to give a good review anywhere. But, eating at this Carl’s Jr. location was absolutely the best. My burger was excellent. Probably the best burger I’ve had in a very long time anywhere. Everything was hot and fresh and just tasted amazing. Lorena and her staff are excellent. They actually care about the customer and take great pride in the food they serve. This Carl’s Jr. is out of my way, but I will definitely make this my go to spot for a burger. Please check out this location when you have a chance and look for Lorena. Better than steak ‘n Shake, better than shake shack, and definitely better than any other fast food restaurant in town. Great experience.Thank you.
Ryan“
“My drive through guy, Mike is amazing. He answered all my burger questions and took care of me like a real pro. You don't get treated well in Vegas at fast food places. It was refreshing to see that some places still have customer service skills!“
“I usually go to this restaurant after 12 am, when I get off work. The service is always courteous and the food fresh. NOTE: for value use the app, the best coupons are on the app. This last time I went I got 2 fish sandwiches for 7 bucks plus tax, excellent deal for the quality.“
“Walked into this fine establishment and was immediately greeted by a young gentleman with a simple, “Welcome In”. Instantly, I was filled with the Carl’s Jr. spirit.
I later learned his name was Devon, and he provided some of the best customer service I’ve had in a long time. Since I haven’t been to Carl’s Jr. in years, I had a few questions, and Devon was incredibly patient and helpful throughout my visit.
On top of that, he was genuinely funny and made the whole experience enjoyable. Great food is one thing, but great employees make all the difference. Devon is a fantastic worker and a big reason I’ll be coming back!“
“Wanted to give a huge shout out to Jessie. He was welcoming and kind when placing our order and made sure I had what was needed. So I appreciate you very much. Excellent employee and wonder customer service. I did not catch the male cook on shift but great quality in food and cooked to perfection“
“This location is by far the best in Las Vegas. I love Carl’s Jr and have visited several and the atmosphere, customer service and the food is not only great but also visually fantastic! The manager and chef are have better personalities and Custer service than fancy restaurants. I only visit this location and recommend everyone else to go there as well and experience great food and service.“
“The two young women on swing shift at about 8pm gave me the most exceptional service I’ve had at a fast food restaurant. The young lady who was working the front and drive through was patient, kind, accommodating, and timely. I was on a budget and wanted a specific item, I simply told her payday was the next day and I had a set budget for a meal. She took her time and instead of saying what I could have read for myself what I could afford on the menu, she actually instead asked was wanting to order, set up my account on the reward app on the spot patiently and promptly, then she actually picked items that were even more delicious and more bang for the buck then the items I originally mentioned. I was so pleased how kind, pleasant, patient and professionally accommodating this young lady was and how efficient at handling the drive thru customers and my dilemma simultaneously with ease and the same exceptional customer service to others that I received corporate and upper management, should take a closer look at some of your employees because I’d recommend and would bet if you did you’d conclude as I do she desserves a raise and elevate her job title, her potentional for filling a higher management position is not over exaggeration. I rarely eat fast food anymore and didn’t intend on returning however i will be, but only if she is working the shift with her excellent cook. Reward good employees in your min wage positions. Such a refreshing experience and absolutely made a guy having a bad day waiting for payday and hungry as hells night! This happened last week and even now writing about it snd thinking about this i am still passionate and rooting for this girl. Too many employees with bad attitudes, entitlement vibes and shitty service, this wqs not that! This was a pleasant surprise. I recommend eating here on swing shift 5pm-10pm“
“Vince's customer service is awesome. He is always super friendly and helpful to every customer, no matter how busy he is. He goes a step above to check on each customer in the dining room and make sure their visit was perfect, even while trying to run drivethru, front counter and front of store alone. Seems short staffed here but he still does a great job. Thank you to him.“
“Best carl’s jr in town! I’ve been coming here for 17 years with my husband and i’ve been to every carl’s jr almost but this one is close to us. I come here every morning to get me and my husband biscuits and gravy and some biscuits! Sometimes we are a bit lazy to cook and come for lunch HaHA but the food is always fresh and the service is so spot on! The manager Marlene is very nice and attentive! She always check up on us and makes sure we get the best customer service. if you are close to this location come here you won’t regret it!“
“I don't love fast food at all, but for some resson there's one hamburger I like from Carl's Junior. I was driving down the street and saw a Carl's Junior and thought I'd stop for a burger. I went inside and everything went well and the hamburger was great, too.“
“i’m a world of hundreds of fast food chains where each feels just like the last and you feel like a number just passing through, deangelo made my experience here so pleasant and memorable! the app wasn’t working and he tried really hard to make it work and in the end i got more than i was expecting (despite technical difficulties, please fix your app, carl). may the management here be kind and take care of deangelo. he is an angel on earth. <3“
“Consistently the best Carl's Jr that I've been to in Las Vegas. The one on Trop/Rainbow and DI/Maryland are not as good IMO. The people are nice and the food is always fresh and well-made...and it seems like there's never any line! I just bought a Sourdough Star and a Big Hamburger and they were both FANTASTICLY good man...like really good burgers. As good as you could hope for with fast food. I hope they stay this way!“
“This was beyond thee best Carl’s Jr I have been too in Las Vegas. Ms.Mireya greeted us as soon as we walked in and understood exactly what we ordered to perfection. The burgers and fries came out hot and fresh and I’ve never had this experience at any Carls Jr prior. Well run location on Bonanza and Nellis.“
“Daniel C is truly the most hard-working guy ever he showed us how to use the app. I will always want to come back to this location just because of his exceptional service. Biggest shout out to Daniel C again. Calm, professional, welcoming, and intelligent!“
“Carl’s Jr at Terminal 3 departures area did a pretty good job on a Saturday night around 8:30om. They had a good system to get product out the door. Seemingly fresh and hot. Good but small chicken strips and a good Big Carl double burger.
No complaints.
If you’re there and you want to eat a burger, then try this Carl’s Jr here.“
“This is one of the best fast food dining experiences I’ve ever had in Las Vegas Maria S was a great cashier. The gentleman behind the counter was so courteous when giving me my food and letting me into the restroom, the restaurant is clean and smells great when you walk in and you are greeted, this was a wonderful dining experience. Please give Maria S A raise“