“They order things and pay with gift certificates, but they didn't know how to use them. The first time she was friendly, she was embarrassed and angry with me. It's not my fault... I like the sandwich here, but maybe it's because of my clumsiness in opening it. I was disappointed because the sandwich was so wet.“
“Wow, loved the food. It was busy, but the staff was very fast. I had the new pulled pork sandwich. I will definitely return back to this Firehouse Subs, especially this new sandwich!!Wheelchair accessibility: Slots are right by the front door“
“I’ve only tried this place once and being pregnant and super picky this place did not disappoint so we decided to come inside and eat. They’re super busy which makes sense because the food is GREAT! We were patient and greeted by I’m not sure if he’s a busser or something but Rick was SO SWEET and went above and beyond and gave my daughter a little hat. Shannon then took our order and was the sweetest person ever. From the moment we walked in until we finished our food all i can say is this place is a 10/10 and don’t let these past reviews keep you from coming in and trying a great sub! Keep up the great work Rick and Shannon! “
“I love this place!!! 5he best subs out there! They very clean and the service is fairly fast. I get a large one lol! Because they taste even better the next day! I would highly suggest this place to all my friends. But the sandwich I got was the cheese and steak sub mmmmgooood!Parking: It's easy to get to and there is enough parking without any issues“
“My first time ordering a sub sandwich here. I'm super impressed! Once I got home and took a bite, I was in love. The bread was super soft and delicious. The honey ham, tomato, onion, mustard and mayo are so tasty. Service was excellent and very welcoming. I'll definitely return. I love a good sub!Located Fort Apache/Charleston next to Smiths Grocery.“
“I recently visited Firehouse Subs and had an exceptional experience that deserves recognition. Lelen, the cashier, played a pivotal role in making my visit memorable. Right from the start, Lelen greeted me with a warm and friendly demeanor, setting a positive tone for the entire experience.As I placed my order, Lelen demonstrated excellent customer service, patiently guiding me through the menu and helping me make delicious choices. It was evident that Lelen was not just processing transactions but genuinely cared about ensuring customers had a satisfying visit.The highlight of my experience was the sandwich crafted by Lelen. The attention to detail and dedication to quality were evident in every bite. The flavors were well-balanced, and the ingredients were fresh, making it one of the best sandwiches I've had in a while.Moreover, the ambiance at Firehouse Subs was inviting, creating a comfortable space to enjoy the meal. Lelen's positive attitude and exceptional service truly stood out, making this visit a five-star experience. I highly recommend Firehouse Subs, and a big thanks to Lelen for going above and beyond in making my dining experience outstanding.“
“My car broke down in the parking lot. While waiting for a tow, I stepped inside firehouse subs and thank you so much to V, Alvin and Destinee for being so kind.V you are so compassionate!Good food and drinks thank you so much you're wonderful people for allowing me to wait inside for 2 hours.“
“Oh T-Mobile, your Tuesday offers are always hit or miss. I rolled through for my free sandwich (with purchase) and the app got discombobulated. So when I rolled up to the drive thru for pickup and was handed one sandwich, my confusion had the server call his manager, Veronica.She fixed the order and threw in a cookie and a drink for the trouble. Come to find out, her and her husband recently bought this and another Firehouse Subs in town.Thank you. It serves as a poignant reminder that QSR/fast food chains can be locally owned and operated too. Given the service provided, I'm looking forward to many future visits!Highly recommended!Veronica“
“First time trying firehouse today and man I wish I would’ve tried them long ago … I placed my order through Uber eats.. I got the hook and ladder sub and everything was good and fresh… I just wish they gave an option through the apps to add other toppings etc. but other than that everything still tasted great… they packaged it well “
“I used to be a big firehouse subs fan until (this was a few years ago) they started reducing the amount of meat on their sandwiches. I'm proud to say they changed their ways. I usually get the hook and ladder. This is ham, turkey, and cheese. One of best parts of their subs is they come in between hot and cold melting the cheese and warming up the entire sandwich. Delicious!The ingredients for the sub are always fresh. Their bread always seems like its freshed backed. Out of all the sandwich shops I think they have the best meats. The sandwiches can be a bit pricey but with the quality and amount of food I think its worth it.“
“My kids were getting hangry and they couldn't agree on what to eat, so I saw this Firehouse while driving by and I settled it for them. My son got his usual grilled cheese kids meal, and my daughter got the steak & cheese sub. Both liked their food. The staff was ok, but they didn't seem warm and friendly. The tables and chairs also could've been cleaner. Close to UNLV Campus, it's a great location for hungry students. Yelp also offers a $7 combo for checking in... but this offer is just for UNLV Students only. I'd come back again.“
“I ordered two meatball subs and asked for the meatballs to be on the side so that the sandwiches wouldn't go soggy on my way home. I didn't catch the guys name but he went above and beyond he put the meatballs in the side and added in extra cheese to melt on later and even put our seasonings in a small cup so we could sprinkle them on. He said he wanted to make sure he did it right because no one wants a soggy sandwich. most people would just throw it together but you can tell he truly cared. the sandwich was also delicious :)“