McDonald's
$ • Fast Food, Burgers, Coffee ShopsAbout McDonald's
Customers' Favorites
Mcgriddle with Egg and Cheese
Quarter Pounder with Cheese
Quarter Pounder Hamburger
Fish Fillet Sandwich
Hamburger Happy Meal
Chicken Mcnuggets
Sausage Mcmuffin
Chicken Sandwich
Sausage Burrito
Big Breakfast
McDonald's Reviews
325 ratings
Share your opinion about McDonald's
Today I was in McDonald’s waiting for my order and an elderly lady walked in slowly and one of the workers walked up to her and stuck out her arm and walked the lady to her table. I was so moved by the kind gesture I took this picture, talked to the manager and we emailed the picture to the district manager 🥰🥰
McDonald’s on Charleston & Town Center in Summerlin is one of the better locations around. 🍟🍔 I think there are only two McDonald’s in Summerlin, and this one is always clean with a great staff.
This location also has a playground, which is a nice bonus if you have kids with you. The only thing I really wish they would bring back is the self-serve fountain drinks. That always made grabbing a refill so much easier.
Overall, clean restaurant,...read full review
This location also has a playground, which is a nice bonus if you have kids with you. The only thing I really wish they would bring back is the self-serve fountain drinks. That always made grabbing a refill so much easier.
Overall, clean restaurant,...read full review
Really great customer service
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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McDonald's is a popular restaurant that offers a mixed experience. While some customers have enjoyed friendly and efficient staff, delicious and hot food, and a clean and inviting atmosphere, others have faced frustrations with slow service, issues with the app, and long wait times. Despite these challenges, the restaurant has maintained a loyal customer base.
The restaurant has recently received several customer reviews. One customer, who moved to the neighborhood, frequently orders Happy Meals and sausage burritos for their 10-year-old child. However, they have experienced incorrect orders, such as receiving a steak bagel instead of an egg McMuffin, and a sausage McMuffin with no cheese and extra sausage instead of their customized request. Another customer had a positive experience, praising the outstanding customer service of an employee named Desiree, who was incredibly helpful and polite, as well as an employee named Andrew, who assisted them with the self-service machine.
Additionally, a customer noted that a specific Latina employee provided great service, while the "rest of employees" were observed "standing around laughing, joking, just hanging out in the kitchen," which prevented the customer from receiving a 5-star rating.