“Honestly… Celeste — what an ABSOLUTE, INTERGALACTIC, OUT-OF-THIS-WORLD LEGEND. This server isn’t a server, she’s a spiritual experience, a cosmic revelation, an emotional slap (in the best way), a bomb of kindness, a storm of professionalism, the queen of the Panda Express universe, a living icon, a global superstar, a rare gem, an absolute marvel, the divine embodiment of PERFECT customer service.
The second she speaks, everything is soft, warm, kind, insanely adorable, beautifully friendly, spectacularly attentive, with a next-level, stratospheric professionalism. Her smile?? CRIMINAL — it’s so radiant, bright, sun-like, magical, comforting, life-changing, capable of fixing a bad day in 0.3 seconds.
She’s fast, efficient, ultra-competent, mega-talented, incredibly organized, perfectly perfect, perfectly perfect times a thousand, perfectly perfect to the power of infinity. Even ordering food becomes a moment of pure happiness, an unforgettable memory, an emotional masterpiece, just because CELESTE is there.
Honestly, Panda Express should build her a statue, rename the restaurant after her, give her the keys to the planet, raise her salary immediately, clone her, protect her like a national treasure, and teach her customer service skills in schools.
In short: if Celeste isn’t there, it’s not really Panda Express — it’s just food.
With Celeste, it’s paradise, happiness, joy, love, perfection, a successful life.
Thank you CELESTE, supreme queen, empress of smiles, goddess of customer service.“
“I went in with no expectations, but it was so delicious!! If you are tired of American food, this is a great place to visit!
?Plate 1 (based on 2 people)
1. Orange Chicken
2. Honey Walnut Shrimp
3. Half fried rice + half chow mein
If you eat like this, it will cost about $15 (tax included).
I highly recommend this place because it is a value for money!!!!!
The fortune cookie given at the end is also crispy and delicious.“
“Wonderful place to eat lunch, or take out for rush people either. Reasonable price and so many options that I could choose! My whole time favorite is walnut shrimp 🍤 This is first thing that I missed in US the most. And do not miss the fortune cookie to test your luck!🥠“
“Exceptional customer service. I accidently ordered from the wrong location, so called the store to let them know I would be slightly delayed in picking up my order. I took the bus from the other end of the Vegas strip collect. My order was fresh, very warm, great portions and extra sauces, too! super friendly staff.“
“Delicious panda but the wallaby left a very unpleasant bitterness inthe finish as well as an unforgiving mouth feel.
If this establishment is serious about obtaining a Michelin Star, it should seriously consider drastically serious changes in FOH, BOH, executive and seriously, sous chefs along with line cooks and servers. Dishwasher was super seriously stellar and vital to the make or break of Panda, seriously.“
“Not one single time, have I ever experienced anything negative at Panda Express.The employees are always overly kind(which I'd prefer over being unkind) and do finaminal at all their jobs etc.Keep up the awesome work you guys !*two thumbs up*
Parking: Perfectly fine, never any issues parking.“
“I eat at this Panda Express often because it is close to home and with the Panda app I can order ahead then do a quick pickup. I like the food especially the orange chicken but who doesn't ? The food is always ready and hot at a great price. If you like Panda Express this is a great location!“
“Although the food was good and fresh we did have to wait a good amount of time as they had a lot of stuff empty. They were all nice employees. Bathroom clean the dinning area clean table and chairs clean under tables clean. Hate that there is not diet dr pepper.
Had to wait on our egg rolls both chicken and veggie were not ready. Line did form after we sat down and they got the rush out pretty quick.“
“Decent food for a reasonable price. I got the two entree, one side and it was more than enough for me. For the side I got half fried rice and chow mein and the orange chicken and mushroom chicken for main course. Service was prompt and tables were clean. Definitely a cheaper option for Chinese food compared to other places.“
“If you’re looking for some Asian food or some noodles then this is a great spot. The portion sizes are huge and for the prices it offers pretty decent value for money. There’s plenty of seating in the food court area but the containers used are high quality if you want to take away. A great option in the area.“
“I visited Panda Express today, and even though they were extremely busy, the team was absolutely amazing. A lot of Panda locations were closed today, so it was understandably packed, but that is not the store’s fault at all.
Despite the rush, the staff stayed professional, kind, and focused. I even saw a customer yelling at the workers because of how busy it was, and honestly, the employees handled it with so much patience and grace. They never slowed down, never lost their composure, and continued giving every customer their full attention.
They kept pushing, doing their best, and making sure orders were taken care of properly. That level of teamwork and dedication really stood out. You can tell they care about their customers, even under pressure.
Huge respect to this crew. Busy or not, they delivered excellent service. 10/10, highly recommend! 👏🥡“
“Thank you guys for one of the best experiences because in today's world customer service is not it. But when the moment I stepped in this Panda Express location nothing but kind workers clean work space and those new refreshers are so good!!! Can't wait to go back keep up the good work guys especially the cashier name Maya you go girl!!! keep being you we need more people like you. The whole staff overall was awesome! 👍🏾“
“I’ve lived in this neighborhood for years. I like panda on occasion when it’s my day off and I’m out running errands. The staff is rude here. I’m not sure what it is about the employees but they’re rude to every customer. I dined in and watched it for myself for about a half hour or so. The customers are usually very pleasant and the staff just has no customer service. Food on the other hand isn’t bad. Not great for you but not a bad lunch if you’re in a pinch.“
“They had fresh, good tasting food! The customer service was good and fast, and they even cooked a dish that was empty, just for us!
Vegetarian options: You can get vegetarian food here, as well as white rice!
Parking: The parking garage nearby is usually packed full of cars, and u usually have to park far from the doors if u even can!“
“Panda Express inside the Venetian hotel grand canal shops is perfect. You have a great value for money. And it tastes very good. We took the bigger plate you have one side dish. So either chow mei or fried rice. And then you choose 3 main courses (entrees). We took the famous orange chicken. Sweat and sour chicken. Honey walnut shrimp. Some beef. All was excellent. Portion is big. Together with 2 drinks we paid 37 $. We took home the plates as it was too much for one meal.
Wheelchair accessibility: Yes“
“The customer service in this store is amazing!!
there is a lady called (I hope I get this right)
Eunis -the manager , she is extremely polite and friendly, she runs this restaurant like a professional! The food is always same as every other panda express good.
What makes this store different is the manager and the staff.“
“I am honestly shocked by some of these reviews. I have went to this location 4 times, 3 deliveries and one in person pickup. All times, the food has been hot, fresh and tasty. The one time I picked up in person a couple months back, I couldn’t believe how clean it was and when I stepped into the restaurant, literally everyone in the back raised their heads and greeted me in. They were very prompt and friendly and I have never had issues getting extra sauces like one review commented.
All it takes is asking politely and not acting annoyed if you actually want more sauce. These people don’t get paid enough to deal with your crappy attitude. I’m sure it’s company policy that if you ask for more, they only initially give you one more of said sauce but if you ask for a specific amount, I’m sure it would be no issue and the employee would happily oblige (as long as you’re not being a jerk). 5 out of 5 for me. Oh, and portions are plenty. Some people should consider portion control.“
“I still haven't found a good Chinese place to go to in Las Vegas, the few I have been to they give you a lot of food, but the taste did not explode it was kind of flat. So being from Los Angeles I went to my fall back whenever I see one out of town is I went to the Panda Express and they did not disappoint!“
“The food was fresh, flavorful, and perfectly cooked! The veggies were crisp, the fried rice had great texture, and the noodles were seasoned just right. Portion size was generous, and everything was hot and satisfying. Great spot for a quick, tasty meal — I’ll definitely be coming back!“
“Standard Panda Express food!! Service was fast even though it was crowded!! staff was nice!
Prices are reasonable and portions are good as usual. The place is perfect for a quick lunch/dinner.
Not high exactly what I expect and pay for.“
“When I go here it's quick efficient and the customer service is good about a week and a half ago for the first time something on my order wasn't right the manager Hennessy took care of the mistakes in my order when I came back very quickly or without headache especially for the area it's in it's truly appreciated when I'm sure they deal with bs a lot of times over small mistakes the situation was handled in the most civilized manner.“
“This is the place by my house and the food is always good here. Looks good tastes good. The restaurant portion is usually always clean and today we had the pleasure of Blanca helping us and she was very pleasant accompanied by great customer service! Thank you Blanca for a good experience to start our day off with :)“
“The food is pretty good, though sometimes they can be a little stingy with the portions. Very friendly & helpful service, however. When they were out of a particular dish we wanted to order, they had no problem cooking up a fresh batch. Overall, decent food but always great service.
Vegetarian options: Steamed veggies, chow mein, fried rice, eggplant tofu, cream cheese Rangoons, veggie spring rolls & apple pie rolls!
Parking: Plenty of close, free parking
Kid-friendliness: They have a kids meal option here
Wheelchair accessibility: Easily accessible by wheelchair & designated parking spots.“
“This restaurant is so well maintained. I walked in and couldn't help but notice how clean everything was. I was immediately greeted and placed my order. I got a two entree combo meal which costs $12.99. For the price you do get a lot of food. I chose the super greens as my side but unfortunately they had just ran out. I ended up waiting about 5 minutes for them to prepare a fresh batch which was worth it.“
“The food is very delicious, especially Kun pow.
Chinese food can be taken away or eaten there at the restaurant. It was under renovation for a while but it is now ready. The pick up is now at the entrance to the main door, to the right. For easier.“
“Kiana was amazing at keeping the line flowing and making sure everyone got their meals in a timely and accurate manner. Normally this location is pretty slow but when Kiana was there I never seen the line go so quickly. Handled that rush like a champ 🏆“
“Would not want to sit and eat here. Too much is going on around you. Ppl walking in lining up to order food. It can get quite busy I've seen it. They do a hell of a business here. Who wants to sit and see all going on? Not me!
Great food A
Atmosphere E“
“What can I say. We Panda once a week. Nice being recognized by staff. New location has a much larger, brighter dining area.
Don't make the mistake of using the drive thru to pick up a pre-order. They're always waiting on something to replenish...you'll be in line forever and can't turn around. Besides...they'll give you a free soft drink inside while you wait!“
“This is my comfort food.
My wife said it was the best panda Express she's ever been to
This location was super nice, they made the food fresh for us, since they were running low.
The restaurant was clean and peaceful.
Since some of the food was slow they gave us free drinks while we wait.
The cream cheese rangoons were heavenly, and the new seasonal item, the spicy beef dumplings were a perfect blend of spice and umami.
I totally recommend it!
I got the honey sesame chicken, kung pao chicken and Beijing beef. My wife got the beef and broccoli, the orange chicken, honey walnut shrimp. All of it was amazing! The flavors are much deeper than I would normally expect outside of a sit down experience.
I would recommend this location to anyone!“
“Aylin made us the biggest plate we've ever had omg look at that she was amazing She told us if we downloaded the app we would save 20% It came out to 8 dollars wow we're so glad we stopped in and landed on her she was sweet and polite and super friendly 10/10 service so if yr in the area come in and ask for aylin she will treat you like family“
“Just your run-of-the-mill food court style Panda Express. They do keep the food warm and fresh and they serve spam musubi as a menu item. Quantity of the food served is pretty okay. My only issues are that when the customer volume is large, they tend to skip to the next person in line or confuse your order with another customer's, and it does need to be addressed. Another issue is that the price is a little too expensive for the main entree items because this serves a college student population and it doesn't serve too well for a "quick lunch" classification.Edit 23 April 2019: The spam musubi and potstickers are enough for a quick lunch. I did not appreciate them until my days before graduating. Extra star added.“
“I got a bowl with chow mein and mushroom chicken on Wednesday 10/2/24, around 4pm and the staff were soooo great!!! They were friendly, answered questions thoughtfully, and made a great bowl of fresh food. I thought I kept my receipt in my bag, but I’m pretty sure I threw it away and forgot (?) so not able to do the online survey, BUT I hope this review finds your managers because the two young women at the counter were the best!
Ambiance got a 3 because I’m not the biggest fan of casinos and that’s obviously a personal preference lol.“
“This reminded me of the old Panda Express recipes!! The Rice was not undercooked or bland as it has been over the years. The orange chicken and walnut shrimp were immaculate 😋. My son enjoyed their chow mein. The service was very friendly, and there was plenty of seating. We sat there for a few minutes due to a fundraiser we were having and enjoyed the ambiance. I would highly recommend this location and their food!“
“I normally order online but they were close to closing so i went in and ordered in the store. All the staff were nice - they were out of the new singapore shrimp but made a fresh order for me -plus JUANITA discounted an order of walnut shrimp which i appreciated. I was pleased! Great experience, food was good highly recommend this location!“
“Convenient location. Parking is tight. Some of the orange chicken doesnt have meat in them. Beijing Beef is a little dry. Fried rice is a tad salty from soy sauce. Overall it really isn't bad. The quality is not as Good as the one on Centennial. They taste the same of course. The store is well kept, clean floors and tables. The staff are nice.“
“Ordered through the app 45 minutes to close was very surprised was thinking great going to get Luke warm or old food. Got my meal got home and to my surprise was hot and fresh and delicious will be returning to this location again in the future.“
“Came to this location because my 90 year old mom was hungry. (we're Chinese) and she knows this company's reputation for good food from California. So this was our first time at this location and at first, we saw all Hispanics working, so we were hesitant. She ordered 2 side combo, I ordered 3. She has dentures and hard to chew food...but she had NO problem eating her chicken and noodles, because it was cooked perfectly! I had the 3 sides combo, and decided to try the shrimp & beef dish. WOW, it just looked and tasted awesome! I normally don't eat seafood but seeing it on the serving line was too hard to pass up glazed in some kind of red sauce. The shrimp was soft like melting in your mouth, beef was tender and not tough like some restaurants! Staff were very nice to all customers during the hectic lunch hour rush, cleaned the area constantly while taking food temps on the line. The cashier was crazy nice to my mom and me being very patient. Again, I recommend this location to everyone.“
“I'm absolutely crazy about pandas! There's nothing quite like the excitement of enjoying fresh, delicious cooking—whether it’s vibrant fruits or succulent meats, everything is prepared right before your eyes. And the best part? The incredible prices make it easy to share this delightful experience with family!“
“Service was a little slow but the food was great. I stopped by to pick up dinner for the family on a Wednesday evening and there were only three or four employees working. With two cooks and a cashier, this left one poor woman alone on the serving line to fill everyone’s orders. She was a trooper but it still took a bit longer than usual to get through the line. This location has more of a lunch vibe to it so I imagine they’re staffed better during lunch hour.“
“The staff is so friendly and respectful. I give it up to miss Claire always polite and friendly. Also Savannah miss Pauline Erika Soeun Jonathan Ashley and Angel thank you for the kindness and hard work you all do. Thank you everyone. This is the place to be.“