Chipotle Mexican Grill in Reno

“Best experience ever at any Chipotle. I came in pretty late in the evening, but Isaac greeted me with warmest and brightest smile. He was helping multiple customers, but made me feel like I was the only one in the restaurant somehow. I've rarely met anyone as efficient and knowledgeable as him; he had my order done so fast but still managed to make it look like a work of art. And it was so good.

Isaac was incredibly professional and friendly, and he's the reason I'll be coming back to this particular location. Thank you!“

“There was a palpably depressed vibe in here from the moment we walked in. The employees seemed so unhappy, and it really broke my heart. Maybe it was an off day, but from what I've heard, they aren't treated well or paid what they deserve.
Do better, Chipotle leadership/executive board. We're all human beings. Your employees deserve to be shown appreciation in ways that are meaningful to them. They're giving hours of their lives they cannot get back. Give them the dignity, respect, and pay they deserve.
Greed like this is destroying the world. If we want anything to change, humanity must matter more than profits.
If you work here and you're reading this--you're worth better than this, and I hope you you know it. ❤“

“ya know that kid charlie brown is one of my favorite employees very smart kid along with a great attitude and always keeps a smile on our faces !. work ethic and energy is definitely on point and communication is outstanding to see .

keep it up!

Kid-friendliness: Morning shift in my opinion is probably a lot better than the night shift haha“

“After having a very negative experience at Chipotle in Wyoming yesterday (08/29/2024), I felt compelled to write this review today for Justin and Chelsea at this location. I mentioned my negative experience the day prior at another location and Justin made sure I was very content with my order. He was very friendly and attentive to his customers. I eat at a lot of chipotles since I travel for work and don’t ever really feel the need to leave a review. I saw a lot of the negative reviews and felt I should speak on my experience. Maybe they were short staffed or went peak hours while they were understaffed because my experience was great and I’ll definitely make sure I come here on days I’m traveling through Reno for work. By far the best experience I’ve had at a Chipotle, which speaks volumes since I probably go to 6-7 different Chipotles a month since I travel for work.

Dietary restrictions: Many options for the different varieties of diets.

Wheelchair accessibility: They have ramps and handicap parking close by.“