Starbucks Coffee Company
$ • Coffee Shops
Hours:
690 Keystone Ave, Reno
(775) 747-7318
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The gentleman who helped me out tonight at the Keystone location in Reno, Nevada was super awesome. I was having a pretty tired stressed out day and he made my day by giving me a complimentary Americano ❤️
Menu
Hours
| Monday | 4:30AM - 9PM |
| Tuesday | 4:30AM - 9PM |
| Wednesday | 4:30AM - 9PM |
| Thursday | 4:30AM - 9PM |
| Friday | 4:30AM - 9PM |
| Saturday | 4:30AM - 9PM |
| Sunday | 4:30AM - 9PM |
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This Starbucks Coffee Company offers a consistent experience with good coffee and friendly service. The store has recently been remodeled, giving it a more modern and clean look, though some find the new design a bit sterile compared to its previous aesthetic. The location is on a corner with some parking options and a drive-through for convenience. Customers generally appreciate the quality of the coffee, describing it as just as good as always, with favorites like hot coffee and whole beans available.
Service quality varies depending on the staff. Some customers have praised certain employees for being friendly and making them feel special, especially at the drive-through. However, there are notable incidents of poor service, including a negative experience with a supervisor who refused a special coffee request, leading one customer to say they would not return as long as that staff member works there.
Seating arrangements inside are limited and uncomfortable, with only a small low table for two, three high tables that are not ideal for sitting comfortably, and a bar facing the parking lot that is not suited for conversations. Despite these issues, the overall impression is that the store provides a solid cup of Joe, suitable for a quick coffee break or a casual visit.