Starbucks Coffee Company

Name: Starbucks Coffee Company
Address: Northtown Home Depot, 2905 Northtowne Ln, Reno, Nevada, 89512, US
Telephone: (775) 673-1500
Price range: $
Rating: 3.5

$ • Coffee Shops

Hours:
Northtown Home Depot, 2905 Northtowne Ln, Reno
(775) 673-1500

Menu Order Online

About Starbucks

Starbucks Coffee Company offers a generally positive experience with friendly and helpful staff, including baristas who show empathy and kindness. Customers often praise the helpfulness of employees, especially those at the drive-through window, who ensure their drinks are lactose-free and deliver cute messages on cups. The atmosphere inside is pleasant, although outside parking can be tricky, and the nearby dumpster is unappealing. Many customers regularly visit and enjoy their favorite drinks, such as the salted caramel take caramel mocha hot drink, which is made perfectly. However, some recent service issues have been noted, particularly with the new gold status drink not being made correctly due to lack of employee training, resulting in poor taste. One customer appreciated a specific employee who provided excellent service and brightened their day, emphasizing the positive attitude of staff in general. On another visit, a helpful barista offered a wet paper towel when a customer’s eye started burning, showing genuine care. Overall, while the staff is often praised for their helpfulness and friendliness, occasional service errors highlight the importance of proper training for new menu items.