Starbucks Coffee Company
$ • Coffee Shops
Hours:
407 N Virginia St, Reno
(775) 329-4777
About Starbucks
Starbucks Reviews
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Everything is perfect. 🖤🖤
Worst service ever! I ordered two drinks and both of them were wrong. They both had my name on them but when I challenged my order to the girl who handed me my coffee, she rolled her eyes at me and looked at the line then back at me. Like it's my fault they couldn't get my order right. I usually have decent service here but not today. I just took the coffees which tasted awful because they were not even close to what I ordered!
Every one here are so nice. They don't even have to ask me what I want. They all really know what I want and how I like my JAVA CHIP.
Hours
| Monday | 6AM - 8PM |
| Tuesday | 6AM - 8PM |
| Wednesday | 6AM - 8PM |
| Thursday | 6AM - 8PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | 6AM - 8PM |
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Starbucks Coffee Company, located on the casino floor, offers a convenient spot for guests to enjoy coffee while they gamble. The recently remodeled establishment has increased its seating capacity, making it more comfortable for visitors. Customers appreciate the accessibility, especially with casino comps that provide daily credits, adding extra value to their visit. However, some experience challenges with customer service, finding staff responses to be somewhat combative or unhelpful at times, which can affect the overall experience. Despite this, the staff can be knowledgeable and attentive, especially when they are aware of specific needs, such as vegan options. For example, Lily was praised for her helpfulness and understanding of dietary restrictions, recommending suitable meal options like falafel. The stand is not a full café but serves as a quick, easy way to grab a coffee to go, making it a practical choice for those on the casino floor. Overall, the place is appreciated for its improved setup and convenience, though customer service quality varies.