Shake Shack Stuyvesant Plaza
$ • BurgersAbout Shake Shack Stuyvesant Plaza
Customers' Favorites
Burgers and Cheese Fries Meal
Recent Reviews
40 ratings
Share your opinion about Shake Shack Stuyvesant Plaza
Food is good, service is alright, wait time is terrible. From entering the building to finishing my order was about 5 mins. The wait time was about 30 mins for 1 burger and a fry. The kitchen can’t not handle how many orders they take in. Not efficient. Expect a long wait even when the line is short.
Good location, decent food. Helpful staff
I don't eat meat so I always get the chicken sandwich 😋 It's the best I've ever had (I always request extra herb mayo) Don't forget to get milk shakes they are delicious
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 1AM |
| Saturday | 10AM - 1AM |
| Sunday | 10AM - 12AM |
Shake Shack Stuyvesant Plaza offers a mix of good food, friendly service, and a pleasant atmosphere. Many visitors praise the delicious food, especially the shakes and the chicken sandwich, which is considered the best by some. The restaurant has been appreciated for its well-designed, clean interior, with a comfortable seating area and helpful staff who hold doors and assist customers. The ordering process is simple and quick, making it easy for guests to enjoy their meals.
However, long wait times are a common concern. Customers often face waits of around 30 minutes or more, even when lines are short, due to the kitchen struggling to handle the volume of orders. Some reviews mention that the food, once served, may not always be hot or fresh, and occasionally mistakes happen, such as receiving onion rings with no onions. Despite these issues, many find the experience worthwhile and plan to return, especially after the initial busy period. Overall, Shake Shack Stuyvesant Plaza is praised for its tasty meals, good service, and inviting environment, though improvements in efficiency could enhance the experience further.