Starbucks Coffee Company
$ • Coffee Shops
Hours:
1475 Western Ave, Albany
(518) 489-1064
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Starbucks Reviews
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I order a vanilla iced coffee daily. Half the time it comes regular.
Today I confirmed with the guy on the drive thru twice that it was vanilla, then I ask the girl at the window if it’s vanilla. They both confirm.
Only for me to be drinking a regular coffee again. I will no longer spend $6 a day for them not to be able to make a simple order. How hard is it to add vanilla syrup to a drink?
Menu
Hours
| Monday | 4:30AM - 8PM |
| Tuesday | 4:30AM - 8PM |
| Wednesday | 4:30AM - 8PM |
| Thursday | 4:30AM - 8PM |
| Friday | 4:30AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
People in Albany Also Viewed
Starbucks Coffee Company is a popular coffee shop that has received mixed reviews from customers. While some customers have had positive experiences, with highlights like great customer service from employees like Elena, Logan, and Taylor, others have encountered issues.
The location is generally described as clean, fast, and offering a nice atmosphere with outdoor seating. However, some customers have noted feeling ignored or frustrated by the prioritization of mobile orders over in-store customers.
Despite these occasional concerns, the overall consensus is that Starbucks provides a good coffee experience, with one customer describing the coffee as "great." The employees are often praised for their friendliness, energy, and ability to make consistent, high-quality drinks.
While there was a situation regarding cup writing that caused some distress for a customer, it seems this may have been due to the new policy requiring employees to work under pressure, leading to potential misunderstandings. The reviews suggest that the staff at this Starbucks location are generally hardworking and aim to provide a positive experience for their customers.