Dunkin' Donuts in Batavia

“I always place a mobile order for walk in. Today that wasn’t an option and upon showing up the drive thru was out the road and not moving. After sitting for awhile I decided to walk in to check on my order since it had already been 15 minutes since I placed my order. Upon entering they were clearly severely short staffed for a Sunday morning but a young lady asked how we could be helped and I explained the situation and she got right on making our drinks. I was super appreciate of her positive attitude even while working during a busy stressful time. Every-time I’m there the employees are friendly and helpful!
I think any negative reviews are actually for the other location. Because I’ve never had an issue at the west main location.“

“Got exactly what I ordered. Sometimes the drive through can be quite a wait so if you are in a hurry it may be in your best interest to go in and order if you don't order ahead. The staff is really nice here. I have never encountered a rude person and they have been helpful with the app. The food and drinks are freshly made and delicious. I highly recommend this location.“