Ordered online and came to the DD in 4 minutes, but waited here more than 5 minutes 😒😒😒
Service: 1
Jess Markowitz
Always out of ingredients, messy, smells really strongly inside. Had to cover my nose because it stinks like burnt butter.
Atmosphere: 1
Food: 3
Service: 3
Ryan Craggs
I mean, it’s Dunkin’. The coffee and donuts will be ok, but workers will look straight at you and not acknowledge your existence or take your order, even if there are only three people in the store.
Atmosphere: 1
Food: 3
Service: 1
Albert Covelli
The closest Dunkin' to my apt, and unfortunately it's not a great representation. Why invest in a DD chain if you don't enjoy serving coffee/donuts? There are one or two nice, competent servers who actually smile and greet you like a human. It's just a rare occurrence.
Atmosphere: 2
Service: 2
jewel small
They don't answer the phone
dj self
I usually never have an issue when i go in the mornings i love the morning crew, but today i went in after 5 and the two behind the counter were incompetent and extremely slow. I ordered a grilled cheese and the cheese was not melted so i had to go back . I was short on time because i had to go back to work and when i went back, they refused to give me my refund i had to ask multiple times to give me my money back because i had no time to eat. I am never going back in the evening only the mornings. Also the place was very untidy and needed to be cleaned.
Atmosphere: 1
Food: 3
Service: 2
Daniel Santa Cruz
My third Dunkin store and all they have us regular coffee. Before 11am.
Atmosphere: 1
Food: 1
Service: 1
Brionna Robinson
-the service it the lack there is too busy running they mouth to even give me the time of the day after I get done talking saying this what I want they lookin at me like they dumb saying you ordered something
Atmosphere: 1
Service: 1
Christopher Durst
Awful, they messed up my order twice, first making it cold and then the wrong size, then when I finally got the right drink it was lukewarm and not even hot. The staff argued with two other customers across the 25+ minutes I had to wait, and I even had to remind them I was still waiting on my drink as they'd start talking while not actually doing anything. I go to Dunkins all the time, I don't expect 5 star service, but tf wss this?
staff are really friendly and quick. There is a school near by so there are kids in and out of the establishment which gives different energy. The kids tend to be loud and wrestling inside
The WORST Dunkin’ Donuts, all of the employees have an attitude. They will consistently mess up your order, or ignore you when they miss your order and then when you finally get it it’s the wrong order. Keep giving them chances but no more I’m calling to complain at this point all of you need to go you can’t even adhere to people’s allergy could have died.
Atmosphere: 1
Food: 1
Service: 1
khayah Yisrael
Second time I've come here and coffee is cold I ordered 2 French Vanilla 2 sugars and cream there was no flavor added drink was half full. I think what hads to the poor quality is how there lack of effort match's there efficiency and urgency to get your order is little to none. By far the worst experience as much as I don't do Starbucks but they would have me switch. Don't be in a rush to catch the train and grab a bite it won't happen.
Atmosphere: 1
Food: 1
Service: 1
Rachel Grant
I went to this store (1151 Fulton St) yesterday March 18, 2024. I ordered 2 lemon pound cakes and a cup of hot hazelnut coffee. 1 of the cakes didn’t look right so I gave it back. It’s a good thing I looked at my receipt because he charged me for two cakes. When I brought it to his attention, all of a sudden he didn’t understand what I was saying. So one of his coworkers had to assist in returning my money. I didn’t take a good look at the other because my interest was in the frosting. When I got home ( I live over two miles from there) I took the cake out to eat it and it was molded. I immediately called the store and explained to them what I experienced. The lady told me she wasn’t there in the morning and I would have to call the next morning to speak to the manager. I called this morning and no one is answering the phone. I strongly recommend to stay away from this store. ????????
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 4
Food: 4
Service: 3
Ordered online and came to the DD in 4 minutes, but waited here more than 5 minutes 😒😒😒
Service: 1
Always out of ingredients, messy, smells really strongly inside. Had to cover my nose because it stinks like burnt butter.
Atmosphere: 1
Food: 3
Service: 3
I mean, it’s Dunkin’. The coffee and donuts will be ok, but workers will look straight at you and not acknowledge your existence or take your order, even if there are only three people in the store.
Atmosphere: 1
Food: 3
Service: 1
The closest Dunkin' to my apt, and unfortunately it's not a great representation. Why invest in a DD chain if you don't enjoy serving coffee/donuts? There are one or two nice, competent servers who actually smile and greet you like a human. It's just a rare occurrence.
Atmosphere: 2
Service: 2
They don't answer the phone
I usually never have an issue when i go in the mornings i love the morning crew, but today i went in after 5 and the two behind the counter were incompetent and extremely slow. I ordered a grilled cheese and the cheese was not melted so i had to go back . I was short on time because i had to go back to work and when i went back, they refused to give me my refund i had to ask multiple times to give me my money back because i had no time to eat. I am never going back in the evening only the mornings. Also the place was very untidy and needed to be cleaned.
Atmosphere: 1
Food: 3
Service: 2
My third Dunkin store and all they have us regular coffee. Before 11am.
Atmosphere: 1
Food: 1
Service: 1
-the service it the lack there is too busy running they mouth to even give me the time of the day after I get done talking saying this what I want they lookin at me like they dumb saying you ordered something
Atmosphere: 1
Service: 1
Awful, they messed up my order twice, first making it cold and then the wrong size, then when I finally got the right drink it was lukewarm and not even hot. The staff argued with two other customers across the 25+ minutes I had to wait, and I even had to remind them I was still waiting on my drink as they'd start talking while not actually doing anything. I go to Dunkins all the time, I don't expect 5 star service, but tf wss this?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
staff are really friendly and quick. There is a school near by so there are kids in and out of the establishment which gives different energy. The kids tend to be loud and wrestling inside
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Hash Browns, Wake-Up Wrap - Egg and Cheese, Caramel Iced Macchiato, Dunkin' Refreshers, Stuffed Biscuit Bites, Sweet Black Pepper Breakfast Sandwich, Donuts
The WORST Dunkin’ Donuts, all of the employees have an attitude. They will consistently mess up your order, or ignore you when they miss your order and then when you finally get it it’s the wrong order. Keep giving them chances but no more I’m calling to complain at this point all of you need to go you can’t even adhere to people’s allergy could have died.
Atmosphere: 1
Food: 1
Service: 1
Second time I've come here and coffee is cold I ordered 2 French Vanilla 2 sugars and cream there was no flavor added drink was half full. I think what hads to the poor quality is how there lack of effort match's there efficiency and urgency to get your order is little to none. By far the worst experience as much as I don't do Starbucks but they would have me switch. Don't be in a rush to catch the train and grab a bite it won't happen.
Atmosphere: 1
Food: 1
Service: 1
I went to this store (1151 Fulton St) yesterday March 18, 2024. I ordered 2 lemon pound cakes and a cup of hot hazelnut coffee. 1 of the cakes didn’t look right so I gave it back. It’s a good thing I looked at my receipt because he charged me for two cakes. When I brought it to his attention, all of a sudden he didn’t understand what I was saying. So one of his coworkers had to assist in returning my money. I didn’t take a good look at the other because my interest was in the frosting. When I got home ( I live over two miles from there) I took the cake out to eat it and it was molded. I immediately called the store and explained to them what I experienced. The lady told me she wasn’t there in the morning and I would have to call the next morning to speak to the manager. I called this morning and no one is answering the phone. I strongly recommend to stay away from this store. ????????
Atmosphere: 3
Food: 1
Service: 1
BEC was not so tasty other then that coffee is
Atmosphere: 2
Food: 3
Service: 2
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