They were very rude. If you are running a business you should be more approachable. I don’t even do reviews so that’s how you know it’s bad. The food also wasn’t very good, I felt like I was eating rats. And very undercooked.
Atmosphere: 1
Food: 2
Service: 1
Ever GAMES
I have been a customer for over 12 years . Since new owner’s took over the food is not good, under cooked etc just not good any more. Will not order any more food from Faith Chinese..
Food: 1
Service: 1
Nelida Rodriguez
Customer service is excellent. Best Chinese food in East Williamsburg.
Atmosphere: 5
Food: 5
Service: 5
Kyle Brown
Faiths was my most delivered restaurant of last year. They're my absolute go to. The quality cannot be beat for the price. They're the best!
Atmosphere: 5
Food: 5
Service: 5
Marbelin Aracena
The customer service are rude and mean and they don't give you the order correctly as you requested. Never going back again.
Netty P
Garbage ordered chicken wings and plantains horrible!!! Over cooked small smh never
Atmosphere: 2
Food: 1
Service: 3
Andrew
deadass some of the best ny chinese ive had. ofc chinese varies based on freshness ect but this is good
Food: 5
Steven R
I've ordered from this place for YEARS, but the food and service has gotten so bad that I'm done with it.Several times they've sent me medium rare chicken wings that weren't crispy at all, so I stopped ordering them altogether.Today they sent me soggy sweet plantains (maduros) when I ordered crispy green plantains (tostones). The Chicken with Broccoli was BLAND and GREASY. The Fried Rice was very BLAND.Terrible food. Must be new owners.
Atmosphere: 1
Food: 1
Service: 1
Rojo S.
Horrible service. Horrible food. They gave me what they wanted to give me. Not what I asked for..... and when I called it in they said "not our problem"
Joanna Skora
I order from here a few times per month and it's my go to. However, today my partner and I experienced extremely poor customer service on their end. We live in the area and our food didn't come after over an hour. Normally were able to order and know our food will arrive quickly. We cancelled but called delivery and the business to ask what was up and if we could reorder and got attitude from the delivery guy about cancelling the order, to which we responded, it took over an hour with 0 communication. It also sounded like he was eating our cancelled order while on the phone with us ???I can't imagine owning a business and dropping the ball on long standing customers who make nearly weekly purchases multiple times per week. You lose a customer like that and you're losing a lot of cash..you do the math!
Damn that was some of the worst Chinese food I ever had, ordered 5 different dishes and I’m basically going to throw it all out. The crab Rangoon and hot sour soup was the only edible part. The main dishes were sloppy and the vegetables over cooked, sesame chicken soggy and over breaded. Never
Food: 1
Service: 3
Landy E
I order the house special lo mein it was so delicious ?. Will come back again
Atmosphere: 4
Food: 5
Service: 5
Henry B. Molina Jr.
Clutch go-to Chinese in the neighborhood...??. Dumpling sauce ?...
Atmosphere: 5
Food: 5
Service: 5
Henry Molina Jr.
Clutch go-to Chinese in the neighborhood...??. Dumpling sauce ?...
Atmosphere: 5
Food: 5
Service: 5
Diana E
Great food been eating from here for over 10 years
They were very rude. If you are running a business you should be more approachable. I don’t even do reviews so that’s how you know it’s bad. The food also wasn’t very good, I felt like I was eating rats. And very undercooked.
Atmosphere: 1
Food: 2
Service: 1
I have been a customer for over 12 years . Since new owner’s took over the food is not good, under cooked etc just not good any more. Will not order any more food from Faith Chinese..
Food: 1
Service: 1
Customer service is excellent. Best Chinese food in East Williamsburg.
Atmosphere: 5
Food: 5
Service: 5
Faiths was my most delivered restaurant of last year. They're my absolute go to. The quality cannot be beat for the price. They're the best!
Atmosphere: 5
Food: 5
Service: 5
The customer service are rude and mean and they don't give you the order correctly as you requested. Never going back again.
Garbage ordered chicken wings and plantains horrible!!! Over cooked small smh never
Atmosphere: 2
Food: 1
Service: 3
deadass some of the best ny chinese ive had. ofc chinese varies based on freshness ect but this is good
Food: 5
I've ordered from this place for YEARS, but the food and service has gotten so bad that I'm done with it.Several times they've sent me medium rare chicken wings that weren't crispy at all, so I stopped ordering them altogether.Today they sent me soggy sweet plantains (maduros) when I ordered crispy green plantains (tostones). The Chicken with Broccoli was BLAND and GREASY. The Fried Rice was very BLAND.Terrible food. Must be new owners.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Horrible food. They gave me what they wanted to give me. Not what I asked for..... and when I called it in they said "not our problem"
I order from here a few times per month and it's my go to. However, today my partner and I experienced extremely poor customer service on their end. We live in the area and our food didn't come after over an hour. Normally were able to order and know our food will arrive quickly. We cancelled but called delivery and the business to ask what was up and if we could reorder and got attitude from the delivery guy about cancelling the order, to which we responded, it took over an hour with 0 communication. It also sounded like he was eating our cancelled order while on the phone with us ???I can't imagine owning a business and dropping the ball on long standing customers who make nearly weekly purchases multiple times per week. You lose a customer like that and you're losing a lot of cash..you do the math!
Restaurantji Recommends
Damn that was some of the worst Chinese food I ever had, ordered 5 different dishes and I’m basically going to throw it all out. The crab Rangoon and hot sour soup was the only edible part. The main dishes were sloppy and the vegetables over cooked, sesame chicken soggy and over breaded. Never
Food: 1
Service: 3
I order the house special lo mein it was so delicious ?. Will come back again
Atmosphere: 4
Food: 5
Service: 5
Clutch go-to Chinese in the neighborhood...??. Dumpling sauce ?...
Atmosphere: 5
Food: 5
Service: 5
Clutch go-to Chinese in the neighborhood...??. Dumpling sauce ?...
Atmosphere: 5
Food: 5
Service: 5
Great food been eating from here for over 10 years
Atmosphere: 5
Food: 5
Service: 5