Hyatt
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About Hyatt
Hyatt Reviews
29 ratings
I stayed here to take the New York State bar exam. Many test takers stayed overnight right in front of the test venue. When I arrived at the front desk, they handed me the pencil and pencil sharpener I needed for the exam in a transparent bag. It is probably used by test takers every time they take an exam. There is a Starbucks on the first floor, but there are few seats and it closes at 5pm. The room is a junior suite with a desk so you can study, but it feels old overall. The...read full review
We picked this hotel for convenience and brand recognition however we were unimpressed by the dated facility and dingy room and bathroom. The bathroom itself smelled of stale pee and the shower did not work properly. There was no housekeeping at 9 pm to change sheets. We ended up grabbing whatever sheets were available to make the bed ourselves (not an issue as we aren't helpless). Some front desk staff seemed unaware of the protocol for check-in causing delay and multiple visits...read full review
My room had a beautiful view of the city and was so comfortable. I left my bathroom bag behind and the assistant manager was extremely helpful in getting the bag back to me. The hotel location was perfect, within walking distance to many restaurants.
Hyatt offers a convenient location with a large lobby area, Starbucks, and a bar. The rooms are clean, but some may have outdated facilities. The view from some rooms can be beautiful, and the staff is accommodating, with some employees going above and beyond to resolve issues. However, some rooms may have issues with cleanliness, maintenance, and amenities. The fitness center is outdated and poorly maintained, and deficiencies in service and maintenance may be observed.