Tim Hortons
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Tim Hortons Reviews
40 ratings
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Coffee ☕ & donuts were excellent... Place was clean, help courteous...
My mother had surgery around 9 am. I wanted a quick bite from tim hortons 940. Waited in line remind you customers orders in front of me weren't that complicated but still some how I was standing in line for over 5 minutes, so I left came back. 2 customers were in front of me same thing, I waited patiently so I asked an employer if they can just ring up one item my breakfast sandwich. So at least itll be on screen and purchased before the surgery starts, 5 minutes passed. No...read full review
This has been my daily coffee place working nights in the hospital, but the employee (probably South Asian) never failed to ruin my coffee, either bitter or too sweet. She gave me donut with her bare hand☹ She seems very rude, no manners, ignorant and doesn't know how to take care of customers
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Tim Hortons, a popular Canadian coffee and donut chain, has received mixed reviews from customers. While some praise the hard-working employees and their excellent customer service, especially during the early morning hours, others have expressed concerns about the working conditions and lack of proper training.
One customer highlighted the sweet and helpful nature of an employee with glasses and a ponytail, who remembered the customer and their family during multiple visits. Another customer, however, witnessed an employee yelling loudly about an unhappy situation with a coworker, which they felt could have been handled more discreetly.
Despite the challenges, the reviews suggest that Tim Hortons still provides a good experience, particularly during the early morning hours when the staff is commended for their quick service and top-notch customer engagement skills.