Watson's Chocolates
$$ • Ice Cream, Pet Friendly
Hours:
738 Elmwood Ave, Buffalo
(716) 884-3216
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Watson's has become a go-to part of my weekly self-care routine. Cashier James is the picture of customer service, warmth, and generosity. Large ice cream portions, delicious chocolates (available by the piece or pound), great hours, and affordable pre-Elmwood-surge pricing. I couldn't recommend Watsons more!
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Menu
Hours
| Monday | 10AM - 8PM |
| Tuesday | 10AM - 8PM |
| Wednesday | 10AM - 8PM |
| Thursday | 10AM - 8PM |
| Friday | 10AM - 8PM |
| Saturday | 10AM - 8PM |
| Sunday | 11AM - 5PM |
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Watson's Chocolates is a renowned chocolate factory that offers a delightful shopping experience. Customers praise the friendly and welcoming staff, who ensure a smooth transaction, whether it's a pre-order or an in-store visit. The store's selection of treats, including orange buffalo sponge, chocolate-covered cherries, peanut butter hearts, and sea salt caramels, has earned it a loyal following. Customers often purchase these treats as gifts, particularly the popular truffles, which are a Christmas tradition for many.
The orange sponge candy continues to be a highlight, with a heavier sponge texture and a thin layer of chocolate coating. Many customers enjoy the variety of chocolate types available, including milk, dark, and orange. The location is also praised for its convenience, especially for those traveling from nearby areas. The staff is described as incredibly friendly and kind, enhancing the overall experience, particularly for families with children. The pet-friendly policy is an added bonus for many visitors.
While some customers have noted inconsistencies in the quality of the sponge candy, particularly with the honeycomb center, Watson's Chocolates remains a must-stop for chocolate lovers. Overall, Watson's Chocolates provides a satisfying and enjoyable experience, focusing on quality products and exceptional customer service, making it a popular destination for locals and visitors alike.