Dunkin'
$ • Coffee Shops, Donuts
Hours:
33 Chestnut St, Cold Spring
(845) 265-3164
Customers' Favorites
Dunkin' Donuts Reviews
The manager had a terrible attitude, coffee was burned, was told the hash browns tasted like dishwater if Dunkin doesn't want to be in Cold Spring I cannot think of any pressing reason for them to stay.
Ratings
Hours
Monday | 6AM - 8PM |
Tuesday | 6AM - 8PM |
Wednesday | 6AM - 8PM |
Thursday | 6AM - 8PM |
Friday | 6AM - 8PM |
Saturday | 7AM - 8PM |
Sunday | 6:30AM - 5PM |
On walking into the store I saw a family near the door and my daughter and I were approaching the counter and one of the workers - her name is Laura - was talking loudly to a co-worker and said "Mother F*cker" very loudly and twice. She looked at me and said nothing. Her co-worker, a young black girl apologized for her and I said thank you but that that kind of language and behavior was unacceptable and that I - we - would no longer be customers at Dunkin Donuts across the board and specifically at the Cold Spring location. Laura was sassy, rude and I was thoroughly unimpressed with her behavior and language. And I felt very badly for her co-workers who clearly looked uncomfortable. This particular location is in a small town where the local high schoolers - like my daughter - frequent the place often. I am no saint and neither is my daughter but I can tell you that never in my entire life - or in my daughters life - have we used language like that in the workplace when there were customers and families around. Unprofessional and inappropriate - and btw - the family left the store and were waiting outside for their ride - they had 2 young children and were also affected by her.