Tim Hortons
$ • Donuts, Coffee Shops, Bagels
Hours:
6599 US-219, Ellicottville
(716) 699-1094
About Tim Hortons
Customers' Favorites
Tim Hortons Reviews
Friendly staff, great service, clean and cozy. Thank you 😊🇨🇦🇺🇸❤️
improve customer service training! at drivethru, ordered two ice caps. at window, received only one. employee said she only charged me for one. I asked to add another, was told I had to go around to the end of line or "it would mess up her time". empower frontline workers to make decisions that encourage returns. it can be done; McDonald's in springville does an excellent job with training. will be a long time before I return to Tim's, but at least the line will be shorter without...read full review
Since this location has opened unless you are the only person in line you better set aside 15 to 45 minutes no exaggeration. It does not matter whether you stay in the drive-through or you go inside, in fact when there are more than a few cars in the drive-through it always takes longer inside!
#SlowestTimHortonsInAmerica
Menu
Hours
| Monday | 5AM - 9PM |
| Tuesday | 5AM - 9PM |
| Wednesday | 5AM - 9PM |
| Thursday | 5AM - 9PM |
| Friday | 5AM - 9PM |
| Saturday | 5AM - 9PM |
| Sunday | 5AM - 9PM |
Tim Hortons is a popular restaurant, known for its coffee and bagels. The breakfast bagel received positive feedback, as did the option to order an egg on the side. The restaurant's kid-friendliness was noted, with staff answering questions and accommodating changes in choices. The southern sandwiches and donuts received high praise, being described as delicious and superior to similar shops in the southern region. The location was described as beautiful and tourist-friendly, with ample parking available.
Recently, customers have noted the restaurant’s relaxed atmosphere, often not busy when they visit. The coffee remains good, and the staff is polite. However, there was a concern regarding food safety practices, as a manager was seen without a hairnet or visor while serving food, which raised questions about health standards. Despite this, the food quality was still appreciated. Tim Hortons also offers a wide selection of cream-filled donuts and Tim Bits, satisfying sweet cravings. Their muffins are considered some of the best, perfectly moist and flavorful. The coffee is consistently excellent—rich, smooth, and enjoyable every time. The friendly and efficient service ensures quick service even during busier times, making Tim Hortons a reliable stop for coffee and treats.